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Form of workSystems Analyst 2IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.Job Reference Number: (phone number removed)Location: North Georgia - Gainesville AreaJob Type: 1 Year ContractSummary of the position:Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies.
Date backup & restore, hardware surplus. Responsibilities:Provide onsite desktop support for customers located within assigned locations.Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.Install & support network devices providing business critical servicePerform end user data back-up and recovery ensuring attention to detailProcess surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.Open/document/track problem tickets escalating to appropriate workgroups when required.Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.Salary Range: $30 ON W2 The above pay range represents the expected salary range for this job requisition. In determining your pay, we'll consider your location, experience, and other job-related factors. Schedule: Monday - Friday 9-00 AM – 5-00 PMSafety:Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A IMCS Group recruiter will confirm and share more details with you during the interview process.IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
