Shared Services: Technical Services (Full-Time, Day Shift) -
Our mission is to continue the teaching and healing ministry of Jesus Christ. Our core values are compassion, excellence, humility, integrity, justice, teamwork and wholeness.
The Systems Administrator delivers the highest level of customer service through the implementation and maintenance of complex IT computer, network, or telephony systems; provides technical and administrative support for users and department; carries out complex project tasks when assigned as project team member. Participates in development of policies and procedures related to implementation and maintenance of voice and data communication network systems. Must track and manage system growth needs, security requirements, and system uptime. Performs other duties as needed.
Bachelor's Degree in Computer Science or related field required or an additional four years of experience required in lieu of degree. Minimum four years of experience performing System Administrator, network engineering, or telephony engineering type work required. Valid Driver's License required at time of hire.
Knowledge of one or more IT technologies: Servers, data network, telephony, enterprise storage and backup, desktops. Broad knowledge and understanding of computer hardware, applications, network, operating systems, and related Information Technology trends. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Strong knowledge of project management software such as MS Project, Access, and other project management tools. Relate and communicate positively and effectively with others; work calmly and respond courteously when under pressure; collaborate; accept direction. Deal effectively with people and elicit support from other department areas, vendors, and customers. Excellent analytic and documentation skills. Organize technical work; demonstrate excellent planning, problem solving, analysis, and presentation skills; analyze and interpret data, processes and needs based on limited information; make recommendations; manage time effectively and plan and implement objectives effectively. Think critically and work independently; perform basic math and statistical functions; compose written material; recall information with accuracy; pay close attention to detail. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.