The Switchboard Operator answers incoming and outgoing calls, transfers calls, pages, provides information and acts as a relay point in emergency situations. The switchboard operator is responsible for issuing name badges and providing controlled access to restricted areas. The operators will also be cross-trained to function as a security dispatcher.
The qualified candidate will possess the following:
A. Education
1. High school graduate or equivalent
B. Experience
1. One year in a related field as a PBX operator or related field preferred
2. Must possess a clear and distinct voice
3. Computer skills with Microsoft Outlook, Word, Excel and Powerpoint
C. Interpersonal Skills
1. Possess strong verbal and written communication skills, a commitment to customer service and the ability to work with all applicable customers and age groups
2. Works effectively toward a collaborative relationship with the administrative team and community
3. Maintains a cooperative working relationship with ancillary departments
Our Mission Statement, Vision and Values
Our Mission: To improve health, elevate hope and advance healing - for all.
Our Vision: To be the first and best choice for care.
Our Values: We recognize that employees are our most valuable asset. We have identified four core values we hold in the highest regard: caring, commitment, integrity and teamwork.Atrium Health Floyd is a system of health care providers serving Northwest Georgia and Northeast Alabama since 1942. Located in Rome, Georgia, it is Floyd County's largest employer with over 3,400 employees. It is a part of the Atrium Health system.
Floyd Medical Center is a 304-bed, full-service hospital located in Rome, Georgia. Serving as the main campus for Atrium Health Floyd, the hospital contains a certified Chest Pain Center, designated Bariatric Surgery Center of Excellence and Breast Imaging Center of Excellence.
Floyd Medical Center is also home to a state-designated Level II Trauma Center, a behavioral health center, specialty centers for pediatrics, wound care, and hyperbaric therapy. It houses primary care and urgent care networks of providers and hosts a realm of outpatient services, including the operation of the Floyd County Clinic and an associated pharmacy for uninsured patients.