Support Engineer - It Technician 3- Hybrid To Sarasota, Fl

System Support Engineer - IT Technician 3 Requirements:

• College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
• Office 365 administration experience.
• Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
• O365 Experience, Azure, AD
• Security Experience
• Sonic Wall - Firewall Experience (administration)
• Active Directory knowledge a plus.
• Virtualization Experience
• Switching Experience - VOIP, WIFI (managed) , VLAN
• Some knowledge and understating of networking devices and appliances.
• Kaseya RMM and Autotask PSA Experience a plus
• Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
• Good problem-solving skills.
• Excellent customer service skills.
• Ability to work under moderate supervision.
• Valid Driver License and ability to drive to customer locations when required.
• CompTIA A+ and/or CompTIA Network+ preferred

Job Type: Full-time

Salary: From $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Experience:

• Help desk: 5 years (Preferred)
• Windows: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Remote