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Veterans Health AdministrationSee more

addressAddressPennsylvania, United States
type Form of workFull-Time
CategoryRetail

Job description

This position is located within the Prosthetic and Sensory Aids Service (PSAS). The position serves as a Prosthetic Representative (Supervisor); supervising the full range of all phases of prosthetic operations and PSAS's staff. Serves as an advisor administering, analyzing, evaluating, planning, developing, work concerned with prosthetic and sensory aids services to disabled patients throughout the VHA.
Qualifications: Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Must be proficient in the written and spoken English language.
  • Experience and Education. Individual must meet at least one of the requirements below.
    • Experience. One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or
    • Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business. The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management. This course work may have been completed within the degree or in addition to the degree; or
    • Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

In addition to meeting the basic requirements above. The applicant must meet the following:

Grade Determination GS-12: Prosthetic Representative (Supervisor)
(a) Experience. At least one year of experience equivalent to the GS-11 grade level. Qualifying specialized experience is defined as work performed independently and with minimal supervision. Prosthetic Representatives provide oversight, administration and coordination for a number of services including but not limited to procurement, clinical services, customer service/reception, inventory management associated with medical, rehabilitative, and durable medical equipment devices; home durable medical equipment delivery/set-up/installation; visual or hearing devices; assistive technology; and orthotics/prosthetics. The Prosthetic Representative assists with management and oversight of contract programs such as home oxygen, durable medical equipment, and eyeglasses. They are responsible for the administration of benefit programs, such as home and structural alterations, automobile adaptive equipment, and clothing allowance. The Prosthetic Representative is aware of rehabilitative treatment goals and strategies that are unique to patients in order to obtain specialized service programs.(below) When non-contract products are required, the Prosthetic Representative assists the clinical team in developing appropriate justifications, to ensure access to the most clinically appropriate products and services when such as product functionality not available with contract products to ensure access to the most clinically appropriate products and services. The Prosthetic Representative works directly with Veterans and clinical teams to assist with applications and answer questions related to benefit programs that cannot be handled by lower level employees. They provide recommendations to the treatment team regarding the development of prescriptions and provide technical assistance and guidance on planning and coordination efforts, to address complex patient medical and rehabilitative needs for equipment, services, and benefits. They develop and monitor quality improvement metrics to ensure the program is functioning in accordance with all established guidelines; may assist with oversight duties including making work assignments, monitoring work flow, providing input on performance, resolving daily workplace issues, and maintaining efficient flow of patient care. They may provide training to PSAS staff and other medical center employees, students and/or trainees.

Specialty Services. These are services that are unique to more complex facilities and require indepth, specialized knowledge of the multiple disabilities that are associated with patients receiving medical and rehabilitative services in these specialty programs. The Prosthetic Representative needs to be aware of the different rehabilitative treatment goals and strategies that are unique to patients in these specialized programs and specific program requirements. These specialty services include, but are not limited to:
(1) Prosthetic implants (biological and non-biological);
(2) Blind Rehabilitation Center;
(3) Orthotic and Prosthetic Laboratory;
(4) Poly-Trauma Level I Center;
(5) Spinal Cord Injury Center - injuries that disrupt movement, sensation, and function often, with paralysis can impact lower body, upper body, bowel and bladder;
(6) Traumatic Brain Injury Center - injuries that frequently occur as part of the polytrauma spectrum in combination with other disabling conditions, such as amputations, burns, pain, fractures, auditory and visual impairments, post-traumatic stress disorder, and other mental health conditions; and (7) Driver Rehabilitation Program.

(b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
1. Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers.
2. Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.
3. Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.
4. Skill in coordinating work flow and work assignments.
5. Ability to counsel patients and work effectively with a clinical team to resolve conflict.

References: VA HANDBOOK 5005, PART III, APPENDIX G34

The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in the GS-12

Physical Requirements: The work of the incumbent is primarily sedentary. There is some walking, standing, bending and carrying of items, such as equipment and supplies provided to beneficiaries. Moderate lifting (15-44 pounds), light carrying (under 15 pounds), pushing (1 hour), use of fingers, both hands required, walking (1 hour), standing (1 hour).???????Education: IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.Employment Type: FULL_TIME
Refer code: 4148816. Veterans Health Administration - The previous day - 2023-06-01 16:26

Veterans Health Administration

Pennsylvania, United States
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