The Merchandising Project Manager is dedicated to ensuring our client's needs are met in a timely and cost-effective manner. The Project Manager will be responsible for managing large scale reset and projects, store merchandising and arrangement services, and new store sets. Additionally, they will be responsible for developing and implementing new programs and processes that improve the Deployment team's accountability, visibility, and efficiency. The Project Manager will also be responsible for actively participating in resets/projects, as well as managing hourly labor. This includes scheduling, reporting, and ensuring resets are completed accurately, completely, and on time.
Essential Duties
- Lead and manage teams for large scale resets and projects, store merchandising and arrangement services, and new store sets
- Provide new store build project management and merchandising flow as required
- Complete complex store surveys
- Coordinate teams with the Field Operations Manager for assigned projects
- Direct fixture crews, vendors, third party labor, and company team members for assigned projects
- Share visual merchandising direction via verbal and written communication
- Resolve any preliminary floor set issues with store personnel
- Build, maintain, and promote strong working relationships with company management, hourly personnel, retail store management, and company clients
- Always keep a positive and professional attitude when communicating with internal and external clients, employees, and store personnel
- Ensure all store activities are accurately completed, work orders are submitted, and timesheets with photos are properly uploaded to the company online reporting system at the end of each day's activities
- Track employee and third-party labor's in-store time and breaks via both the company timesheet and login/logout system
- Provide onsite training to Assistant Project Managers and hourly employees
- Complete required sign-off forms with store management at the completion of each working day as directed by the project
- Complete other Deployment or Merchandising work, over and beyond exact assigned accounts, during weeks without specific assigned Deployment responsibilities
- Submit weekly work detail recaps, including issues and resolutions, as well as project recommendations to the Field Operations Manager and Vice President of Operations
- Recruit and provide hiring recommendations to the Field Operations Manager
- Regularly refer to and utilize the online Forms Depot for key policies and procedures
- Discuss personnel issues with the Field Operations Manager and/or Vice President of Operations prior to taking any disciplinary action with direct reports or temporary laborers
- Other duties as assigned
Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have access to reliable transportation
Must hold a valid driver's license
Must have valid, personal automobile insurance
Experience with one or more gondola systems is required
Capability to foster relationships with store management and peers to deliver high quality results
Positive, self-starter attitude
Exceptional verbal and written communication skills
Strong customer service/sales-oriented skills
Robust organizational skills
Skill to organize and manage large scale project teams of five to thirty (5-30) team members
Ability to interpret a variety of instructions furnished in written, oral, diagram, blueprint, or schedule form
Capable of reading, analyzing, and interpreting planograms, and written instructions
Professional appearance, presentation, and grooming
Education and Experience Requirements
High School Diploma or equivalent
1 - 2 years management or team lead experience
2 - 3 years retail merchandising and new store build/remodel experience
Proven success in current position
Language Ability Requirements
Ability to read, analyze, and interpret general business correspondence, technical procedures, and policies. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Math Ability Requirements
Basic math skills for addition, subtraction, multiplication, and division. Ability to calculate figures and amounts such as fractions, percentages, and ratios and apply these concepts to practical situations. Must have the ability to read and use a tape measure.
Reasoning Ability Requirements
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
To perform this job successfully, an individual should have knowledge of email and basic internet usage. The individual must also develop and maintain a learned usage of the company operating platforms and all reporting requirements.
Work Environment
The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job. Work is performed in a variety of retail and warehouse locations, and the noise in these environments can vary from moderate to a store under construction (loud).
Certificates and Licenses Requirements
The following are required for the Project Manager: valid driver's license, and valid, personal automobile insurance coverage.
Supervisory Responsibilities
There are supervisory responsibilities for the Project Manager as detailed above.
Physical Demands
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use fingers to handle and feel, and to reach with hands and arms. The employee is frequently required to reach with hands and arms, talk and hear, stand, walk, climb, stoop, kneel, crouch, crawl, be on your feet for long periods of time, and balance. The employee must be able to stand for eight (8) hours. The employee must regularly lift and/or move up 60 pounds. Specific vision abilities required by this job include close and distance vision, and the ability to adjust focus.
Travel Requirements
Approximately 85% travel is required for Project Manager. Overnight stays may be required throughout the work week as dictated by business objectives and district boundaries.
Employment Type: FULL_TIME