SUMMARY
The Store Attendant provides exceptional customer service, handles sales transactions, maintains inventory, and ensures the overall presentation and cleanliness of our on-site resort store.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exceptional customer service by greeting guests, assisting with inquiries, and offering product recommendations to enhance their experience at Juniper Preserve.
- Efficiently handle sales transactions, process payments, and maintain accurate cash registers and inventory records.
- Possess an in-depth understanding of the store's merchandise, including its features, benefits, and pricing, to effectively guide guests in making informed purchase decisions.
- Monitor and replenish stock levels, ensuring adequate supplies are available at all times.
- Conduct regular inventory counts, identify discrepancies, and collaborate with the management team to optimize stock control.
- Maintain the cleanliness and organization of the store, including shelves, displays, and storage areas.
- Arrange products in an appealing manner to enhance visual appeal and create an inviting shopping environment.
- Proactively promote special offers, discounts, and promotions to increase sales and encourage guest engagement.
- Utilize upselling techniques to maximize revenue and enhance guest satisfaction.
- Foster effective communication and teamwork with colleagues and other departments to ensure a seamless guest experience.
- Coordinate with housekeeping and maintenance staff to promptly address any store-related issues.
- Adhere to all company policies, procedures, and safety guidelines, including proper handling of cash, following security protocols, and maintaining confidentiality of guest information.
QUALIFICATIONS
- Able to pass a drug test
- Must be dressed neatly and well groomed in company approved uniform at all times.
- Must be able to operate P.O.S. computer, make change correctly and make credit card transactions accurately.
- Stands, walks and sits during the entire shift.
- Must be able to hear well amongst loud background noise.
- Must be able to write or memorize orders.
- Must balance at the end of each shift.
- Must be able to effectively card all guests who appear under the age of 30 for alcohol purchases and under the age of 25 for tobacco purchases.
- Previous experience in a customer service or retail environment is highly desirable.
- Strong interpersonal skills with a friendly and approachable demeanor.
- Excellent communication skills to engage and assist guests effectively.
- Basic math skills and proficiency in handling cash transactions.
- Organizational skills to manage inventory and maintain store appearance.
- Ability to work in a fast-paced environment while providing exceptional service.
- Flexibility to work varying shifts, including weekends and holidays.
- Knowledge of resort amenities.
CERTIFICATES, LICENSES, REGISTRATIONS
- Must maintain current Food Handlers Card and OLCC Service Permit.