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Form of workJob Description
SCOPE OF SERVICES
The Senior Integration Engineer SP3 will be responsible for providing leadership and expertise in transition activities from the legacy E9-1-1 environment to the new NG9-1-1 ESiNET and Core Services environment.
Scope of Services:
" Provide guidance and direction on subsystem functions, functional interfaces supporting E911 transition to NG911.
" Lead the coordination effort for the integration activities on all the NG9-1-1 systems.
" Identify all resources necessary for the proper orchestration, integration and testing of all the NG9-1-1 systems.
" Ensures all IT project integrations, including NG9-1-1, meet agencies requirements.
" Identifies, assembles, and reviews all Interface Control Documents for system level use cases. Identifies test cases targeted at interface validation, as well as testing interfaces in the Solutions Development Environment.
" Identifies appropriate sequence and scheduling of integration efforts for all the subsystems.
DESIRABLE SKILLS/EXPERIENCE:
A Subject Matter Expert in enterprise integration and design of Mission Critical 9-1-1 systems is a plus.
Experience in methods and best practices in transition planning avoiding interruptions with 24/7/365 systems operations.
Knowledge of contact center agent workstation and platform requirements.
Knowledge of general IT infrastructure such as standard cabling (EIA/TIA standards) and data center / contact center power and cabling needs.
Strong skills set to lead technical calls with vendors and internal groups.
Knowledge of system integration and design of mission critical applications/systems.
Minimum 10 years of experience in leading and managing the transition plans for large integration projects.
Minimum 12 years of experience as a lead engineer in either a technical domain or 911 systems platform.
The Senior Integration Engineer SP3 will be responsible for providing leadership and expertise in transition activities from the legacy E9-1-1 environment to the new NG9-1-1 ESiNET and Core Services environment.
Scope of Services:
" Provide guidance and direction on subsystem functions, functional interfaces supporting E911 transition to NG911.
" Lead the coordination effort for the integration activities on all the NG9-1-1 systems.
" Identify all resources necessary for the proper orchestration, integration and testing of all the NG9-1-1 systems.
" Ensures all IT project integrations, including NG9-1-1, meet agencies requirements.
" Identifies, assembles, and reviews all Interface Control Documents for system level use cases. Identifies test cases targeted at interface validation, as well as testing interfaces in the Solutions Development Environment.
" Identifies appropriate sequence and scheduling of integration efforts for all the subsystems.
DESIRABLE SKILLS/EXPERIENCE:
A Subject Matter Expert in enterprise integration and design of Mission Critical 9-1-1 systems is a plus.
Experience in methods and best practices in transition planning avoiding interruptions with 24/7/365 systems operations.
Knowledge of contact center agent workstation and platform requirements.
Knowledge of general IT infrastructure such as standard cabling (EIA/TIA standards) and data center / contact center power and cabling needs.
Strong skills set to lead technical calls with vendors and internal groups.
Knowledge of system integration and design of mission critical applications/systems.
Minimum 10 years of experience in leading and managing the transition plans for large integration projects.
Minimum 12 years of experience as a lead engineer in either a technical domain or 911 systems platform.
