Spiritual Care Research Program Manager - Full Time/Days (Medical Center)

Overview

JOB SUMMARY

At Houston Methodist, the Research Program Manager position is responsible for coordinating processes and a system for matching the research and clinical interest of faculty and/or physicians within Houston Methodist Research Institute (HMRI) and the Physician Organization (PO) and with affiliated institutions. This position is the liaison for the coordination of all current and ongoing activities of the program in relation to the development, program products, and its collaboration with research and clinical investigators within Houston Methodist (HM), with affiliated and non-affiliated institutions, and with industry partners/collaborators and clients. The Research Program Manager position will assist in the development and preservation of these relationships in support of projects from pre-clinical to clinical stages of development. This position will provide strategic planning as a liaison, assist in maintaining communication, and in allocating resources (material and personnel) for all program projects and will maintain an organized and structured process by which activities are documented and maintained in accordance with project needs

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
• Focuses on patient/customer safety
• Delivers personalized service using HM Service Standards
• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
• Intentionally rounds with patients/customers to ensure their needs are being met
• Involves patients (customers) in shift/handoff reports byenabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization vision, fulfills the mission and abides by the I CARE values

Responsibilities

PRIMARY JOB RESPONSIBILITIES

Job responsibilities labeled EF capture those duties that are essential functions of the job.

 

PEOPLE - 20%

Coordinates face-to-face discussions between collaborators to encourage effective transfer of ideas and records. Develops and maintains positive working relationships to ensure that collaborators are informed of modifications, updates, and improvements to projects in a timely manner. (EF)

Serves as an effective liaison between multiple client groups and stakeholders across various levels of management. Communicates results clearly and concisely and provides progress reports in an organized, consistent manner. (EF)

Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e., peer-to-peer accountability. (EF)

 

SERVICE - 25%

Coordinates with CMP staff for the emerging GLP device studies. (EF)

Assists in the preparation and coordination of business development materials and activities for the program. Supports ongoing outreach, pilot programs and project management activities of the department's major projects/grants. Assists in writing SOP's and other regulatory requirement documentation. (EF)

Maintains and provides in-services for the HM Faculty Start-Up Guide. (EF)

Provides careful coordination with internal ancillary offices such as technology transfer, legal, grants and contracts, and business practices. (EF)

 

QUALITY/SAFETY - 15%

Maintains organized records of successful collaborative projects and participants for all disciplines related to the department/project to be readily available to leadership as well as reporting purposes. (EF)

Coordinates all elements required to translate pre-clinical safety studies (DLP-Good Laboratory Practices) in support of promising medical devices. (EF)

 

FINANCE - 25%

Understands project objectives, information and ideas presented and delineates plans to achieve deliverables in a specific measurable, attainable, relevant, and timely manner to assist the program and its project goals. (EF)

Manages and maintains project-relevant information and documentation needed from project conception to completion as well as maintaining regulatory and milestone (financial) records as required for each study. (EF)

Coordinates with necessary ancillary offices (grants and contracts, legal, IACUC, radiation safety, MITIE, academic departments, etc.) for the financial and regulatory needs of each study. (EF)

Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. (EF)

 

GROWTH/INNOVATION - 15%

Develops an inventory of support mechanisms through collaborations and service agreements that may be required for faculty startups such as: "elevator pitches", market analysis, accounting, IT, incubator space. (EF)

Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. (EF)

 

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION REQUIREMENTS

o Bachelor's degree

o Master's or terminal degree preferred

 

EXPERIENCE REQUIREMENTS

o Three years of experience in a health center (academic or clinical)

License/Certification

CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED

o Project Management Professional certification (PMP) preferred

KSA/ Supplemental Data

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

o Strong communication and presentation skills. Ability to conduct effective presentations

o Ability to establish and maintain positive Sponsor, project team member and internal relationships

o Strong analytical and interpersonal skills

o Advanced spreadsheet skills (i.e., creating pivot tables, performing v-lookups, and managing large data sets). Strong word-processing and presentation software skills

o Strong project and time management skills

o Exhibits resourcefulness, independent action and judgment that are position appropriate.

o Evaluates, selects, and acts on various methods and strategies for solving problems and meeting objectives

o Professional handling of exposure to confidential/sensitive information

o Demonstrates flexibility and adaptability in the face of changing demands

 

SUPPLEMENTAL REQUIREMENTS.

Work Attire Yes/No

Uniform No

Scrubs No

Business professional Yes

Other (dept approved) No

 

On-Call* No

*Note that employees may be required to be on-call during emergencies (i.e., Disaster, Severe Weather Event, etc.) regardless of selection above

 

Travel**

May require travel within Yes

Houston Metropolitan area

 

May require travel outside No

of Houston Metropolitan area

**Travel specifications may vary by department.

 

Please note any other special considerations to this job: __________________________

Company Profile

Since its founding in 1919, Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital, one of the nation's leading centers for medical education and research.  In 2020, U.S. News & World Report named Houston Methodist Hospital to its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical, surgical and diagnostic techniques. With 952 operating beds, 85 operating rooms and over 8,000 employees, Houston Methodist offers complete care for patients from around the world.

 

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas.  These Emergency Care Centers house exam rooms, full digital radiography suite, low radiation dose 16-slice CT scan, ultrasound and a full on-site stat chemistry lab.

Employment Type: FULL_TIME