Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Partner with Sourcing Lead with the following:
- Develop scalable and sustainable category sourcing strategy to ensure continuity of packaging supply for all +3000 Chick-fil-A Restaurants domestically and internationally (as
growth requires) - Learn to maintain and report on prioritizations for Capacity and Contingency (CAPCON)
work that ensures overall scalability and supply security for key packaging SKUs- Understanding the fundamentals of building and maintain a robust CAPCON strategy to ensure supply availability with Chick-fil-A’s aggressive growth curve year over year
- Initiate market assessments to partner in identifying and selection of potential suppliers to increase product availability
- Conduct supplier facility visits to monitor and address any capacity or efficiency constraints that could impact product availability and or cost
- Work to demonstrate full understanding the manufacturing and converting processes. Build relationships and influence with key internal stakeholders, i.e. Menu Packaging Team, Supply Chain Operations, Supplier Quality & Safety to prioritize work to ensure continuity of supply
Partner with Sourcing Lead with the following:
- Manage the tools that support spend and savings tracking, supporting the process to roll up, and report to Sourcing leadership
- Develop skillsets tied to the sourcing event process
- Utilize tools within a ‘Sourcing Playbook’ to conduct formal sourcing events to conduct formal pricing discussions with suppliers on a consistent cadence and perform RFPs where applicable
- Negotiate competitive market pricing with suppliers to secure favorable cost of goods for Chick-fil-A Operators
- Maintain industry leading Cost-of-Goods-Sold (COGS) as well as maintain neutrality against PPI (Producer-Price-Index)
- Participate in conduct formal pricing discussions with suppliers on a consistent cadence and perform RFPs where applicable
Partner with Sourcing Lead with the following:
- Understand how to serve as the supplier relationship manager for the Chick-fil-A organization. Lead and finalize Master Vendor Agreement negotiations on behalf of Chick-fil-A that ensure a fair operating business framework for the partnership
- Establish productive and effective partnerships with suppliers to ensure customer prioritization of supply availability
- Set clear partnership expectations including cost, customer service, prioritizations, etc. and hold suppliers accountable to above expectations. This includes familiarity with escalation points
- Develop key performance indicators to ensure partnership alignment on supplier performance
- Engage (and eventually lead) annual supplier business reviews and track corrective actions
Partner with Key Stakeholders with the following:
- Conduct effective and efficient proactive communication of packaging issues with Restaurants via Supply Chain Consultants, Communications teams, and occasionally directly with Operators or Team Members
- Address all supply disruptions due to supplier and/or distributor constraints, acts of God, etc. directly with Restaurants
- Serve as the liaison between Restaurants and Suppliers and advocate for the Operators best interest
- Serve as the subject matter expert for your categories
- Bachelor’s degree in Supply Chain Management, Business or other related fields
- 2 years of professional Supply Chain or analyst experience
- Demonstrates strong ethical, moral, and professional standards that align with Chick-fil-A values
- Strong business acumen
- Clearly demonstrated project management experience
- Team player with a high sense of responsibility
- Takes direction well and has strong organization skills
- Builds strong relationships internally and externally
- Flexible and adaptable to a dynamic, fast-paced supply landscape
- Strong problem-solving skills
- Clear and effective verbal and written communication skills
- Functional Computer Skills (Microsoft Office)
- 20% travel required: Chick-fil-A Supplier Network, Operators, Industry Conferences, etc
- Master’s degree in a relevant field
- Sourcing, Procurement, or Sourcing Analyst experience
- Packaging experience
- Previous experience within the restaurant or food and beverage industry
- Strong data and analytic ability
- Self-motivated for continuous improvement of personal and professional skills
- Think strategically about the business (long term results over short term gains)