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Form of workTHIS IS A BILINGUAL POSITION. ONLY APPLICANTS WHO ARE FLUENT IN BOTH ENGLISH AND SPANISH WILL BE CONSIDERED FOR THIS POSITION.
THIS POSITION REQUIRES APPLICANTS TO BE TOBACCO AND NICOTINE FREE
The Hamilton County Health Department is a tobacco and nicotine free campus. The Hamilton County Health Department prohibits the hiring of individuals who use tobacco or nicotine products in any form. All individuals who are offered a position with the Health Department are screened for tobacco or nicotine use as part of the post-offer health screening. Individuals whose post-offer health screening results are verified positive for tobacco or nicotine use will be disqualified from employment, their job offers will be withdrawn, and they will be disqualified from employment with the Hamilton County Health Department for one (1) year from the date of the post-offer health screening.
When this position is located directly within the Federal Homeless Health Clinic, applicants for hire must meet the Federal COVID-19 Vaccine Mandate requirements and be fully vaccinated or be deemed eligible for a medical or a religious exemption. Additionally, there are a number of other positions within the Hamilton County Health Department that provide operational services/support to the Federal Homeless Health Clinic. Based on Federal Guidelines, applicants for those positions must also meet the Federal COVID-19 Vaccine Mandate requirements and be fully vaccinated or be deemed eligible for a medical or a religious exemption. Additional information will be provided during the interview process and any questions will be addressed at that time.
The Hamilton County Health Department has a responsibility to respond quickly and efficiently when public health emergencies occur. All Hamilton County Health Department employees are responsible for ensuring their contact information is current and they are accessible should a public health emergency arise. The Hamilton County Health Department maintains a call down system to store contact information and mobilize staff in the event of an emergency. During a public health emergency, all staff are required to respond should a call to mobilize be made. During a public health emergency, work hours for any and all Hamilton County Health Department employees are subject to modification to meet the needs of the community.
DEFINITION:
Under general supervision, provides professional social counseling, support, and clinical case management to various populations within Hamilton County in programs related to prevention, rehabilitation and development of self sufficiency. Provides care coordination to a caseload of medium to high risk families that have been referred to the CHANT model for services.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Conducts a screening and assessment with individual/families utilizing the CHANT screening and Assessment Questionnaire. Will assist the family in navigation of care and goal setting per pathways of care. Identify appropriate referrals/resources based on the child/family needs. Conducts home visits as needed and requested according to the program guidelines. Educates families using key educational messages. Will assist in planning and participating in targeted community-based outreach activities. The Care Coordinator will document CHANT efforts completely using the REDCap data capturing system. The Care Coordinator will work as a team with the CHANT staff. The Care Coordinator will participate in CHANT related continuing education activities, training, and reflective supervision per program guidelines.
In addition to those tasks found under CSS/CYSHCN the Care Coordinator will work closely with the CHANT Health Case Manager and Nurse Specialist staff to ensure that the needs of the CSS/CYSHCN clients are being met. Data and documentation will be entered into the REDCap and PTMBIS systems, will assist CYSHCN clients to obtain referrals for specialized medical services, will complete all forms based on doctor's orders. The Care Coordinator will document all contacts with or on behalf of clients/patients on CHANT/CYSHCN in REDCap and PTBMIS (computerized state network) systems.
The Care Coordinator will have knowledge and be able to enter client encounters in the REDCap system and PTBMIS system on a regular basis per program guidelines. The Care Coordinator will have knowledge and be able to complete monthly special food order request for eligible clients and make appropriate referrals to partner agencies including for home visiting services. The Care Coordinator will request medical records, mail letters to clients, and comply with the program scope of services and guidelines. A valid drivers' license is required.
Knowledge of federal, state and county laws, rules, regulations, policies, practices and procedures related to counseling and social services providers.
Knowledge of alcohol and drug treatment and education
Knowledge of professional counseling and social work methods, practices and procedures.
Knowledge of case management methods, practices and procedures for assigned client population.
Knowledge of community resources related to area of assignment.
Knowledge of computer hardware, software and peripherals.
Knowledge of educational methods, practices and procedures related to population served.
Knowledge of record keeping and file maintenance,
Knowledge of customer service/public relations methods and practices.
Skill assessing, counseling, motivating, and educating population served.
Skill coordinating community resources based on client needs.
Skill providing outreach and advocacy services.
Skill analyzing, assessing, reviewing, updating and maintaining documentation related to population served.
Skill utilizing effective verbal and written communication in the development and presentation of reports, records, and information.
Skill inputting and utilizing computer database systems.
Skill utilizing customer service and public relations techniques when responding to inquiries and complaints.
Skill establishing and maintaining effective working relationships.
Skill effectively communicating in both oral and written form.
Bachelor's Degree in Social Services, Human Services, Behavioral Sciences, Nursing, or Health Sciences with at least one (1) year of work experience in assignment area field; A valid driver's license is required.
ADDITIONAL REQUIREMENTS:
Some positions require additional training or certifications depending on assignment.
Bilingual language skills in English and Spanish are required for this position.
PREFERRED QUALIFICATIONS:
Home visitation experience preferred.
PHYSICAL REQUIREMENTS:
Work requires working with high risk, confrontational, mentally and physically ill, and economically disadvantaged populations with exposure to infectious diseases. Work may involve working after regular business hours in high crime areas. Extensive home visiting is required.
ADDITIONAL INFORMATION:
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County's Equal Employment Opportunity (EEO) Office home page.
https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx
Employment Type: FULL TIME
