Shipping/Receiving Clerk

Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer, manufacturer and supplier of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, Ill., with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems.

Provides general clerical support within the Shipping & Receiving departments to help deliver both internal and external customer satisfaction. The incumbent will work on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted processes and practices. Normally follows well established procedures on routine work and requires instructions only on new assignments. Will interact with Customer Service Representatives to ensure customer satisfaction is achieved for both domestic and international shipments, when necessary.

Essential Job Duties and Responsibilities:

• Communicates with Operations/ Production and Customer Service Representatives to anticipate larger domestic and/or international shipments requiring extra-ordinary resources.
• Ensures export documentation is electronically stored for future reference for auditing purposes for the International Traffic & Compliance Manager.
• Traces orders per sales for cancellations, changes and special shipping instructions.
• Prints pro-forma invoices and waybills for domestic (inter-consignees) and international shipments
• Files Electronic Export Information (EEI) through the Automated Export System (AES) as needed.
• Maintains various records, reports, receipts and other important documents as required.
• Assists with bin location maintenance and cycle counts to ensure inventory accuracy.
• Schedules pick up times with freight forwarder companies, truck lines, to ensure that all customer requirements regarding shipping instructions are fulfilled for domestic and international shipments prior to freight leaving the dock.
• Communicates with Customer Service Representatives via phone, email or in person status of specific shipments
• Assist with order management and problem/reject racks.
• Reviews report of shipments that show "hold status" and obtains Shipping Manager signature at end of reporting periods to ensure accurate revenue reporting.
• Partners with third party vendors to research and resolve customer inquiries and issues
• Orders supplies needed for department.

Education, Skills, and Work Experience:

• High school diploma or equivalent is
• Experience with Microsoft Office required
• Minimum of three years in Manufacturing or Warehouse Environment required
• Previous experience preparing documentation for Export Shipments preferred
• Self starter with initiative and ability to work efficiently in a fast paced environment
• Good organizational skills
• Good written and verbal communication skills

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, religion, national origin, gender, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law.

Federal Signal in University Park is a leading manufacturer and supplier of comprehensive systems and products used to protect people and property. Our products and integrated solutions include systems for campus and community alerting, emergency vehicles, first responder interoperable communications, industrial communications, and command and municipal networked security. Specific products include: lightbars and sirens, public warning sirens and public safety software. We manufacture our safety and security systems in the United States, Europe and South Africa.

Benefits of Employment

In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)