Shift Supervisor - Downtown Portland

Salary:

$21-$23/hour ($16/hr. base rate + tips which average an additional $7-$10/hr.)

Schedule:

Full-time Hours

Monday through Friday starting at 11am until 7:00pm

About Elephants

A locally owned company since 1979, Elephants Delicatessen pioneered the gourmet food industry in the Pacific Northwest and now has six Portland-metro area retail locations and a busy catering company, all serving great local foods prepared from scratch. A certified B Corporation, Elephants Delicatessen prides itself on sustainable practices and voluntarily meets a higher standard of transparency and accountability, using the power of business as a force for good.

About the job

Our downtown location, Elephants at World Trade Center features everything you love about our Flying Elephants, plus a full grill, and is located only two blocks away from the waterfront! This location serves downtown lunch regulars and tourists, and it features an open kitchen, so all our employees engage with customers. We are looking to add a Shift Supervisor to the team.

The Shift Supervisor is mainly responsible for exceptional customer service, safely handling food and sharing our high-quality standards. You'll need to be a great multi-tasker- able to whip up a latte while keeping an eye on the break schedule. You'll also be opening or closing out the tills at the end of the night and making sure the store is secure. You will also act as the Manager on Duty, should any concerns arise that require Manager attention. So, you'll need to be able to problem-solve under pressure and focus on coaching in a constructive and positive way. Our ideal candidate will have a year of Leadership experience in retail or food service.

As a Shift supervisor, you'll be expected to:

• Represents Elephants as acting Manager on Duty for all professional visits (OLCC, Health Department, and vendors) and customer interactions.
• Engage in active selling- set an example/ model good behavior.
• Present a positive personal and company image, friendly body language and a professional appearance.
• Communicate customer feedback to appropriate staff.
• Balance all registers accurately, prepare deposits and make change orders, and secure store and safe.
• Follow through all opening/closing procedures.
• Help train all cashiers.

A food handlers card and an OLCC is required for this position.

Elephants Delicatessen is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.

What we offer:

• Paid vacation and sick time
• Kaiser Medical coverage, with alternative care as a bonus (acupuncture, chiropractic, massage therapy, etc.)
• Mental Health Services
• Dental, FSA (Flexible Spending Accounts), and 401k with 4% company match
• Tuition reimbursement for up to $10,000 and up to a 4% match* on student loan repayments
• Training that will fast track your culinary/hospitality career
• Free counselling and financial services
• Opportunities for advancement
• Discounts on our delicious made-from-scratch food
• Pet insurance
• Chance to win employee raffles
• Discounts at Sketchers, Shoes for Crews, Verizon, Sprint, select B Corporations, and many more
• A commitment to inclusion, diversity, community involvement, employee well-being, and environmental protection

Elephants Delicatessen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.