Shared Service Center Associate

Salary:$22 per hour

Location: New York City (currently working remotely)

About Us

Grameen America, Inc.is a fast-growing social business based in NYC dedicated to helping low-income entrepreneurial women who have no access to financial institutions build small businesses to create better lives for their families. We offer microloans, training and support to fight poverty in the United States, starting with the poorest women in every community we serve. Since inception we have served over 100,000 women through our 31 strong (and growing) branch network in the US.

An exciting new position has arisen for a highly motivated individual that wants to grow and develop to join the Finance team based in our corporate headquarters in New York City.

About the Job

The Shared Service Center (SSC) Associate will report to the Director of Shared Services. The role will assist with the accounting and reconciliation processes in our Shared Services Center, a group within the accounting department which handles back-office accounting for all our branches. This role will provide the chance for growth and learning opportunities for the right candidate.

Key Responsibilities

• Daily reconciliations in our shared services branch accounting group, to include reconciling a large volume of loan repayments daily using advanced Excel schedules and automation software.
• Ensure integrity of data in Mambu, our loan management information system, through correction of any reconciling items identified during review.
• Investigate returned payments to determine legitimacy of chargeback activity and process updates in Mambu.
• Commit to learning the BlackLine software to be used for repayment reconciliations.
• Assist in trainings of branch or IT staff in reconciliation processes and BlackLine.
• Verify daily loan disbursement activity, with volumes surpassing $2M a day, as per our disbursement partners’ data matches Mambu.
• Prepare journal entries in Mambu as needed.
• Assists other team members in various accounting processes and loan testing as needed.

Education/Experience

• 1-3 years of experience, working for a micro-lending institution is a plus.
• Committed team player with excellent written and verbal communication skills
• Very strong Excel skills and Spanish language skills are a plus.
• Proficiency with and interest in technological methods for improving workflows and increasing productivity.

We will adhere to all state and/or city COVID 19 vaccine mandate requirements.

Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Grameen America, Inc participates with E-Verify.