Service Bdc Agent - Hanover, United States - Group 1 Automotive, Inc.

Description

Overview
:
Mercedes-Benz of Hanover is part of the fast growing _Group 1 Automotive_, a leader in automotive retail. We are looking to add a qualified
Business Development Center
Agent to add to our amazing Service team
In addition to competitive pay, we offer our associates the following benefits:

• Health Insurance
• Dental insurance
• Vision, Life, Disability insurance
• 401(k) plan with company match
• Paid vacation
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Receive inbound service calls
• Develop pipeline of service opportunity leads through networking, cold calling, and referrals
• Work with service and sales department to increase service traffic
• Stay up to date on active service specials and ongoing Toyota manufacture recalls
• Properly inform and advise customers on what to expect with their service appointments
• Outstanding Customer Service

Qualifications:

• Automotive dealership Internet or Business Development Center (BDC) experience is preferred.
• Superior communication and customer service skills
• Solid working knowledge of the Internet
• Maintaining a positive, cando attitude
• High School Diploma or equivalent

- *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*_

• Group 1 Automotive is an Equal Employment Opportunity employer._