Server/Captain - 980 Prime

Key Responsibilities:

1. Greet guests with a welcoming and friendly attitude.
2. Assist in seating guests and furnishing them with menus.
3. Settle guests with water, beverages, bread, and more.
4. Relay any daily specials or promotions.
5. Elaborate on menu items, ingredients, and preparation techniques, and inquire about food allergies.
6. Accurately take food and beverage orders from guests and input them into the POS system.
7. Provide recommendations based on guest preferences and dietary restrictions.
8. Address any inquiries about the menu, including allergies or special requests.
9. Collaborate with the kitchen staff to ensure all orders for a table are prepared and served promptly and simultaneously.
10. Serve food and beverages efficiently and with attention to detail, ensuring accuracy and appealing presentation, while ensuring the entire table is served within a reasonable timeframe.
11. Check on guests during their meals to ensure satisfaction and attend to any requests or concerns.
12. Replenish drinks, clear plates, and reset tables to maintain a clean and organized dining area.
13. Deliver attentive and personalized service by anticipating the needs of guests.
14. Handle guest complaints or concerns in a professional manner and escalate issues to management when necessary.
15. Work closely with fellow servers, hosts, and kitchen staff to ensure smooth service.
16. Present bills to guests and process payment transactions with precision and speed.
17. Communicate effectively with team members to foster a positive working environment.
18. Assist colleagues during busy periods or whenever required.
19. Participate in pre-shift meetings and mandatory training sessions.

Qualifications:

1. Previous experience in a restaurant or customer service role is preferred.
2. Exceptional communication and interpersonal skills.
3. A positive outlook and a passion for the hospitality industry.
4. The ability to perform effectively in a fast-paced environment while maintaining composure.
5. Strong multitasking and time management skills.
6. Meticulous attention to detail for accurate order-taking and payment processing.
7. Knowledge of food and beverage menus, including awareness of dietary restrictions and allergies.
8. Basic mathematical aptitude for handling payments and calculating tips.
9. Flexibility to work varying shifts, including evenings, weekends, and holidays.
10. Physical stamina to stand, walk, and carry trays for extended periods.

$16.00/hr + Gratuties