Senior Network Administrator

Staff_0403182

Staff

Senior Network Administrator

TENS3SRNETAD1A

2080

$71,855.55 - $80,837.49

Regular

Exempt

This position is responsible for providing leadership in architecture, design, optimization, and production support of the technologies that comprise the Institution’s network environment, ensuring the stable operation of IT assets and services. The Senior Network Administrator will require the ability to manage multiple priorities, including help desk tickets, daily tasks and projects, while working closely with other team members. It requires a person that can remain flexible and can effectively collaborate across technology teams and business units. This position requires excellent communication skills and the ability to work with diplomacy and positive attitude. Responsibilities will also include evaluating present networks and systems, recommending expansion, modification and replacement. This position frequently requires nights, weekend and holiday work hours.

Director of IT Infrastructure

N/A

Minimum (5) year’s full-time work experience in a Cisco networking environment.

Ability to maintain professional appearance and behavior is required; including, but not limited to, punctuality, positive attitude, and reliability
Excellent communication and written skills are vital, should be as comfortable with people as with systems and technology
Ability to work well with others in a team as well as independently, collaboration skills are vital
Ability to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact
Ability to instill a sense of credibility when speaking with customers and maintain a high level of accountability
Advanced problem solving skills with the ability to sort through complex issues and conduct comparative analysis of multiple solutions
Excellent multi-tasking and organizational skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction
Ability to follow written and verbal instructions
Must have detail-oriented skills and ability to be self-motivated, possessing strong judgement with excellent decision-making skills and excellent analytical/organization/time management skills
Ability to provide technical leadership and have experience with team building, process improvement, and resolution of conflicts
Ability and experience to effectively manage people and vendors/suppliers
Must have quick learning skills and be adaptable to change in process or required activities
Extensive working knowledge of networking, security, and telephony systems, including developing, configuring, supporting, and optimizing networking hardware, software, telecommunications, and related technologies
Extensive working knowledge of networking standards, protocols, security, troubleshooting, and performance tuning
Extensive working knowledge of Cisco hardware running ( IOS, NX-OS, XR, XE )
Working knowledge of Cisco technologies to include but not limited to ( ISE, WLC, CUCM, Prime )
Ability to perceive the full range of the color spectrum in working with network cabling
Ability to make independent decisions quickly in emergency situations
Ability to comprehend and make inferences from material written in the English language and understand and follow complex schematics, circuit diagrams, service orders, work sheets, floor plans, electrical wiring plans, construction blueprints and related documents
Ability to make skillful, controlled manipulations of small objects such as wiring, tools, and small equipment parts
Ability to learn job-related material through oral instruction, observation, structured lecture, and reading
Ability to enter data or information into a computer terminal, personal computer, or other keyboard device
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and algebra
Knowledge of the uses, calibration, and care of electronic test equipment, specialized test equipment and diagnostics used for troubleshooting telecommunications systems
Knowledge of cable distribution and basic principles of electricity
Knowledge of advanced voice and data communications systems and equipment
Knowledge of standard communications wiring, color coding, and connection schemes
Knowledge of computerized and microprocessor-controlled telecommunications systems operation and theory.
Knowledge of analog and digital electronics.
Ability to establish priorities for own workload.
Ability to work safely without presenting a direct threat to self or others.

1. GENERAL PHYSICAL REQUIREMENTS:
Medium work: This position requires the person to occasionally exert up to 50 pounds of force and frequently exert up to 50 pounds of force and/or up to 50 pounds of force constantly to grasp, lift, carry, push, pull or otherwise move objects.
2. PHYSICAL ACTIVITIES:
This position requires the person to frequently communicate with and listen to Administration, Staff, Faculty, Students, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.
This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
This position requires the person to frequently use upper and lower body to exert force up to 50 pounds to grasp, lift, carry, push, and/or pull materials or equipment.
This position requires the person to occasionally climb ladders or steps to reach objects.
Work under pressure, handling significant problems or tasks which come up simultaneously or unexpectedly
3. VISUAL ACUITY:
This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
4. WORKING CONDITIONS
This position performs the essential functions in an indoor office setting.
This position requires the person to frequently remain in a standing and stationary position.
This position requires the person to frequently move about the campus and classrooms.
This position requires the person to frequently position self to grasp, move, lift, push, pull, work on, or operate equipment.

Cisco CCNA or Cisco CCNP

Serve in a General role in the OCCC emergency management plan. An employee in this position must complete National Incident Management System (NIMS) training within the first 90 days of employment (subject to class availability) and on a continuing basis as required. The specific courses to be completed within 90 days of employment in this position include:
IS-100.HE
IS-700.a

Monday – Friday 8am-5pm. Some after hours, on-call and weekend work is required.

Telecommunications Systems & Services

12/20/2023

No

Beth Holmes

Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance, please contact Human Resources at (405) 682-7542, Monday through Friday between the hours of 8:00 AM and 5:00 PM.

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Design, install and maintain network systems, hardware, software, and peripherals across the enterprise as required
Work in conjunction with the Sr. Security Analyst to develop and maintain network security, data integrity, and system security processes and procedures to relevant College Policy, State and Federal standards
Maintain Data Center Operations by monitoring, measuring, and optimizing performance of all network hardware, storage, software, telephony, cabling, and data communications connections ensuring maximum uptime
Work in conjunction with the Telecommunications & Safety Systems Administrator to oversee the utility and condition, to ensure optimal performance of the network supporting multi-line telephone systems, paging systems, wireless bridges and other data and voice communications equipment
Identify resources for departmental activities and projects and provide technical and budgetary input and management of vendors/suppliers
Develop, maintain, and continually improve relationships/partnerships with customers, stakeholders, peers, partners, team-mates, and vendors/suppliers
Solve business problems by performing analysis, preparing recommendation(s), and providing project leadership/management for successful implementation of relevant technology, business process modifications and/or enhancements
Identify, analyze, diagnose research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate
Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure
Provide escalated support for the Help Desk, Network Specialist, and System Administrators to perform tactical problem resolution as required
Provide technical training for the Help Desk, Network Specialist, and Systems Administrators as required
Communicate highly technical information to both technical and non-technical personnel
Perform knowledge transfers among team members by preparing and maintaining documentation for networks, systems, processes, procedures, written instructions, and solutions to problems
Collaborate with team members to identify and recommend process, network, system, hardware, and software improvements and/or upgrades
Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate
Make recommendations to the Director of Information Technology Infrastructure for all network and telecommunications department needs and budgetary requirements.
Serve as the backup for the Network Specialist and Telecommunications Systems Specialist
Check equipment, including test instruments, for preventive maintenance and to ensure compliance with FCC requirements
Create and update records of electronic systems performance, work accomplished or related information
Utilize specialized test equipment and diagnostics to locate and correct faults and trouble in the network and telecommunications system and associated peripheral equipment
Install and maintain mobile voice/data terminals in Campus Police Department vehicles
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Perform cable distribution using basic principles of electricity
Utilize standard communications wiring, color coding, and connection schemes
Other duties as assigned

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures
Contribute to a safe educational & working environment.
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.