Senior Manager, Operational Excellence

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS's continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.
The role of Senior ManagerOperational Excellence will report to the Associate Director of Operational Excellence. The individual will serve as a change agent in developing, coaching, implementing key business initiatives and improvements across the Site. This role requires a leader capable of actively preparing, equipping, and supporting all levels of leadership, as well as Site associates, in the deployment and support of Tiered Management and Lean Leadership to drive strategy and meet Site goals.
The role will be responsible for teaching, coaching, and role[1]modeling skills such as Go & See, Improvement/Coaching Kata, Hansei, GROW Model Coaching, and Structured Problem-solving to embed capability and create a culture of excellence in the areas of capacity, cost and or quality. Execution of efforts will be in conjunction with functional area owners within the CAR-T value stream including but not limited to Manufacturing, Supply Chain, Manufacturing Science and Technology (MS&T), Quality Assurance, Quality Control, Process Development, Facilities Engineering, IT, EHS, Finance, and Regulatory.
Responsibilities:

• Teaches, coaches, and leads the adoption of identified Culture of Excellence behaviors using Tiered Management, Lean Leadership, Change Management, and other Lean tools.
• Creates or influences systemic change to drive desired results.
• Identifies and corrects system engagement points that drive undesirable behaviors.
• Drives tier board development to capture KPI's, solve problems and engage associates.
• Develops site capabilities to integrate Lean Leadership behaviors in all levels of Site leadership.
• Drives transformation.
• Uses change management to articulate, advocate, and influence for the adoption of the Lean Leadership mindset to mitigate performance gaps.
• Works with functional areas to transform business practices and processes resulting in ability to meet key site objectives.
• Works with functional area owners to measure and analyze conditions leading to the mitigation of key performance gaps (Capacity, throughput, quality, etc.) through tiered management.
• Develops and implements projects imparting Lean manufacturing tools and concepts.
• Presents to site and or above site leadership.
• Fosters a culture of continuous improvement.
• Coaches, demonstrates, and encourages the use of LSS problem solving tools.
• Demonstrates how Effective Measurement & Management (Tiered Management) combined with Lean Leadership skills can be used to proactively identify and mitigate issues.
• Provides a resource to help functional areas take ownership through learned skills related to Continuous Improvement and problem-solving opportunities.
• Supports OpEx growth through the implementation of change management practices and effective stakeholder engagement.

Knowledge & Skills:

• Passion for excellence.
• Must possess a strategic perspective, leading vision and values, global acumen, and leadership disposition.
• Ability to work in a Manufacturing environment with well-rounded experience executing and leading projects on continuous improvement, Lean, Six Sigma, and Operational Excellence.
• Must be skilled in strategic thinking, managing through systems, innovation management,
• and negotiation.
• Strong analytical and problem-solving skills .
• Understanding of Good Manufacturing Practices (GMP) as related to Pharmaceutical and Biotech Manufacturing.
• Clear demonstration of the ability to lead through influence, effectively drive performance, build alignment, inform, negotiate and collaborate with various stakeholders.
• Proven track record of developing talent and effective people management including coaching, motivating and development planning in a multicultural environment.
• Demonstrated ability to always communicate positively and effectively in a variety of complex circumstances. Must have experience delivering complex messages to various internal and external stakeholders.
• Demonstrated initiative, creativity, strategic capabilities, and ability to work effectively in complex, rapidly changing environments.
• Ability to challenge the status quo to evolve business in more efficient and effective manner.
• Deep experience in engaging and building relationships with internal and external stakeholders.
• Ability to quickly assess a complex scenario and utilize common scenario planning tools and techniques to offer project teams and management viable alternatives.
• Possess a deep understanding of the talent and skill sets required to sustain innovation and long-term growth within a technical organizational.
• Must possess strong verbal and communication skills, and a well-developed ability to constructively work across functional areas and levels to achieve results .
• Expertise in project management principles and application including the ability to manage multiple projects simultaneously; Ability to multi-task many projects and evaluate priorities with minimal supervision .
• Proficiency in developing presentations to facilitate meaningful discussions, with clearly communicated analysis, findings, and impact.

Preferred Requirements:

• B.S. Biomedical, Industrial or Chemical Engineering.
• 7+ years working in GMP environment.
• Proven experience in leading Continuous Improvement and Change Management/transformation efforts.
• Demonstrates high degree of business acumen and communication skills, with ability to deliver executive level presentations, challenge assumptions, influence for change, and drive decision making.
• Proven experience in developing KPI systems and applications .
• Lean or Lean Six Sigma Certification.
• Ability to lead and manage professionals.
• Flexible and comfortable working with ambiguity.

Working Conditions:

• Intermittent walking and sitting to perform job functions; however, ability to sit or stand for extended periods of time may be necessary.
• Physical dexterity sufficient to use computers and documentation.
• Sufficient vision and hearing capability to work in job environment.
• Ability to lift to 25 pounds.
• Must have the ability to work around laboratories and controlled, enclosed, restricted areas.
• Cleanroom garments and personal protective equipment will be required in designated areas which cover head, parts of the face, core body, and legs/feet.
• Makeup, gum, nail polish, or other potential microbial sources are prohibited in restricted areas.
• Flexibility to don clean room garments and personal protective equipment (PPE).
• Clean room environment is an enclosed, restricted space, with assigned pressure and temperature conditions. Reagents, chemicals, and exposure to sanitization agents are expected.
• Routine exposure to human blood components.
• Designated areas may prohibit food, any outside materials such as cell phones, tablets, at a minimum.

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. The primary duties and responsibilities are intended to describe those functions that are essential to the performance of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. There are other duties and responsibilities that are considered incidental or secondary to the overall purpose of this job. Employees holding this position will be required to perform any other job-related duties as requested by management.
If you want to challenge yourself, accelerate your career, and give new hope to patients, there's no better place than here with our Cell Therapy team. Full of incredible and dedicated team members, those working on CAR-T and other forms of Cell Therapy are transforming patients' lives through science. From studying individualized cell lines to making brand new discoveries, this bold and personal discipline allows you to grow your career while making a lasting impact on the field of medicine. Join us today.
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If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science™ ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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