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Form of workJob Description:
Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Senior IT Vendor Relations Specialist to join our Corporate IT Team in Newport Beach, CA. This role can be on-site, hybrid, or 100% remote (depending on location).
As a Senior IT Vendor Relations Specialist, you'll play a key role in Pacific Life's growth and long-term success by managing strategic IT service providers to drive value, consistency and performance. You will fill a new role that sits on a team of 8 people in the Corporate division.
How you will make an impact:
The experience you will bring:
You belong at Pacific Life
At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.
Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
#LI-AJ1
#LI-remote
Base Pay Range:
The base pay range noted provides a basis to determine the appropriate offer dependent upon several factors including but not limited to geographic location, experience, skills, education and pay equity. Also, most employees are eligible for additional incentive pay.
$91,400.00 - $114,200.00 - $154,200.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Pacific Life is investing in bright, agile and diverse talent to contribute to our mission of innovating our business and creating a superior customer experience. We're actively seeking a talented Senior IT Vendor Relations Specialist to join our Corporate IT Team in Newport Beach, CA. This role can be on-site, hybrid, or 100% remote (depending on location).
As a Senior IT Vendor Relations Specialist, you'll play a key role in Pacific Life's growth and long-term success by managing strategic IT service providers to drive value, consistency and performance. You will fill a new role that sits on a team of 8 people in the Corporate division.
How you will make an impact:
- Serve as a company-wide point of contact for strategic IT service provider
- Track metrics at the provider level (ex. overall spend, perf metrics, resource counts, etc...)
- Track and facilitate activities on provider level topics (onboarding/offboarding, security reviews, etc...)
- Develop and manage vendor replacement plans as part of third party risk management
- Ensure Pacific Life is receiving the expected value from provider agreements and perform benchmarking to validate services and fees on a periodic basis
- Manage the establishment of contract renewals and new contracts when needed in collaboration with Enterprise Procurement
- Be a knowledge source for arrangement owners, managers, supervisors
- Train IT managers on service management topics and provide onging coaching
- Drive vendor performance management process (reporting, validation, improvements)
The experience you will bring:
- 5+ years of experience in a vendor relations or similar role
- Bachelor's degree in Information Systems (or related IT Field), or equivalent experience
- Strong communication, collaboration, analytical, problem solving, and interpersonal skills
- Customer/Client focus
- Ability to perform work with minimal management oversight
- Self-starter who can work effectively and innovatively
- A passion for learning and a desire to grow
- Ability to apply new skills quickly while dealing with ambiguity
You belong at Pacific Life
At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.
Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
#LI-AJ1
#LI-remote
Base Pay Range:
The base pay range noted provides a basis to determine the appropriate offer dependent upon several factors including but not limited to geographic location, experience, skills, education and pay equity. Also, most employees are eligible for additional incentive pay.
$91,400.00 - $114,200.00 - $154,200.00
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.
- Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
- Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
- Paid Parental Leave as well as an Adoption Assistance Program
- Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
