Job Description
Our Vision is to be the best choice for healthcare in our community
Florida Medical Clinic, LLC
Job Title: Senior Director – Revenue Cycle Management
Reports to: CFO
Job Summary:
We are looking for an energetic and professional Senior Director of Revenue Cycle Management for our Land O’ Lakes Administration office, just north of Tampa. This role will oversee a staff of more than 150 dedicated and skilled employees within this location. Candidates must have progressive managerial experience in a large centralized business office environment, a broad and deep understanding of revenue cycle management in a multi-specialty physician group practice and outstanding communication, leadership and problem solving skills.
WHAT DOES FMC HAVE TO OFFER ITS EMPLOYEES?
We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.
- Gives you an employer that you will have pride in working for
- Provides excellent training programs and opportunities for growth
- Offers Medical Benefits including:
- Employer Contributions to HSA high deductible plan
- Discounts at our medical facilities
- Cigna Open Access OAPIN & OAP plans
- Supports Incentive based Wellness Programs
- Offers company sponsored Life Insurance with buy-up provisions
- Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
- Supports Paid Time Off and Holidays
- Gives generous 401K plan with annual 3% Employer contribution after one year of employment
- Values and appreciates its employees
- Boasts a reputation for superior health care and quality service
Essential Functions:
- Monitors and analyzes financial operations and key performance indicators such as accounts receivable, cash collections, denials, and controllable loss to ensure optimal revenue cycle performance.
- Works with managed care and key stakeholders to lead the enterprise in the identification and resolution of revenue practices.
- Provides leadership and direction for revenue cycle initiatives by initiating collaborative processes to implement comprehensive and compliant revenue cycle procedures that meet federal, state, local and payor specific requirements.
- Recruits, develops, motivates, manages, and retains a high-performing revenue cycle infrastructure. Makes adequate training programs available to support staff performance. Ensures compliance to organizational and departmental policies and procedures.
- Analyzes the impact of regulatory changes on internal processes and policies, identifies company-wide impact of such changes, and modifies policies and procedures to adapt to them.
- Develops, validates, and presents the Month End financial reports to Accounting and Senior Leadership.
- Responsible for the management and process execution for management of credentialing, medical records, all of A/R related banking activities, patient accounts in terms of liens, refunds, accounts with the collection agency and bad debt, multiple referral sources and audits.
- Increase productivity by developing automated reporting/forecasting tools and streamlining activities.
- Set an example in delivering excellence with reports, presentations and other supporting materials to inform and make recommendations appropriately at all levels.
- Lead meetings with revenue cycle vendors and staff to address gaps in processes, issues impacting finances and course correction.
- Provides needed financial support for bank audits, payor audits and government cost reports.
- Ensures development of Revenue Cycle initiatives to improve patient satisfaction and family centered care
- Effectively facilitates meetings at Revenue Cycle and organizational level
- Perform other related duties as assigned, including but not limited to the above
Job Qualifications:
Education:
- Minimum of a Bachelor's degree in Business Administration, Healthcare Administration, Finance, Accounting or other related field. MBA or Masters-Degree is preferred in healthcare or other related fields of study
Experience:
- Minimum of 10 years management experience
- Minimum of 5 years working in RCM specifically with billing claims, denial management, insurance and self-pay follow up, coding, payment posting
- Expertise in metrics, analytics and data synthesis in healthcare revenue cycle management
- High level of attention to detail, excellent organizational skills and ability to prioritize demands and meet deadlines
- Significant experience in managing teams and in providing training, coaching and feedback
- Knowledge of general accounting principles
- Knowledge of medical terminology
- Knowledge and understanding of state and federal rules and regulations
- Experience in a multi-specialty practice required
We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status