Senior Coordinator Of Student Professional Development

Position Title & Department:

 Senior Coordinator of Student Professional Development; School of Business Posting #

4749

Department Description:

The Knauss School of Business at USD embraces a stewardship approach to business education. Stewardship requires businesses to protect and care for society in pursuit of a greater good. The Knauss School community of faculty, staff, students and graduates, embrace stewardship by applying values-driven, free-enterprise skills to improve businesses, industries, and the lives of people in our community and around the world. We provide academically rigorous, relevant and values-based education and research. Degree programs in the Knauss School of Business are AACSB accredited, with the undergraduate and MBA programs being highly ranked both domestically and internationally. www.sandiego.edu/business/about/

The University of San Diego Knauss School of Business strives to create a welcoming environment that promotes diversity, equity, inclusiveness (DEI) and ethics, commensurate with our Catholic mission. We value students, faculty and staff from different backgrounds, demographics, experiences, perspectives and faiths.  For more information on how DEI is tied to our efforts in creating academic excellence, our development as civic and campus citizens, and the realization of compassionate service, you may review our webpage: https://www.sandiego.edu/business/about/diversity-statement.php

University Description:

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity's urgent challenges.

Detailed Description:

This is a full-time temporary, benefit-based position with an anticipated end date of June 30, 2024.

The Senior Coordinator of Student Professional Development is a valued team member of the Student Success Center (SSC) at the Knauss School of Business (KSB) and reports to the Senior Director of Student Professional Development. The Senior Coordinator collaborates with other KSB employees and across academic program suites to improve student retention, employment outcomes, and continued Professional Development. The position will support co/extracurricular activities within assigned academic program suites, including student organizations and club activities, to further KSB's mission to develop socially responsible leaders with a global mindset through academically rigorous, relevant, and values-based education and research.

The position interacts with internal and external individuals; maintains relations with alumni and employers; develops new relations with community contacts and prospective employers; and works in conjunction with various campus partners to achieve departmental goals. The Senior Coordinator will also assist with travel scheduling, expense reports, event budgets, catering orders, and reporting. The Senior Coordinator must have excellent verbal and written communication skills and the ability to prioritize and multitask during busy times in the office. This position requires work some evenings and weekends to accommodate the schedules of various student classes, co/extracurricular activities, and special events.

Duties and Responsibilities:

Operational Programming Logistics and Event Coordination:

• Provide resume and LinkedIn optimization workshops, either as sole presenter or in partnership with Student Professional Development (SPD) team member(s).
• Develop and distribute weekly newsletters to KSB undergraduate and graduate student populations.
• Assist in generating and marketing new leads for internship and job opportunities for KSB students.
• Create industry-specific Professional Development resources.
• Maintain inventory, secure quotes, and arrange production of collateral.
• Maintain SPD team supplies and equipment.
• Maintain SPD calendar of events and implement a system that anticipates long-term planning needs.
• Coordinate logistics of the Graduate Assistantship program including working with  faculty members on opportunities, outreach with Human Resources, providing an  orientation for participating students, creating and sending evaluations to students and  faculty, and completing the Department Award Form, etc.
• Coordinate logistics for KSB scholarship programs and notification of awards to students.
• Manage and execute operational, logistics, and implementation activities for events with the highest level of professionalism and excellence in keeping with the University's brand and reputation.
• Market and support the planning and execution of co/extracurricular and experiential learning events, programs and experiences.
• Develop and track event registration, distribute event communications, and coordinate reminders as well as post-event follow-up messages.
• Support and contribute to special program/event development for other major University-wide events.
• Assist with on-site setup, implementation and breakdown of events.

General Administrative Support:

• Reconciles invoices for students, faculty and staff and tracks departmental budgets.
• Coordinates student and alumni involvement for extracurricular programming as needed.
• Provides supervision and mentoring for Federal Work Study students.
• Manage all external SPD team email accounts (e.g., spdm@sandiego.edu; headshots@sandiego.edu, etc.).
• Draft agendas, prepare presentations and materials and take notes.
• Liaison with various internal and external stakeholders, committees, boards and other groups.
• Support SSC front desk staff, providing coverage during business hours as needed.
• Provide exemplary customer services to students, alumni, faculty, staff and guests who visit KCBE and SSC.
• Fulfill ad hoc requests in support of faculty and staff initiatives.
• Assist in monitoring and coordinating responses to inquiries submitted through email or Case Management for the SSC.
• Collaborate with the Student Success Specialist and other SSC coordinators to organize and run SSC team events and projects.
• Perform other various clerical duties and special projects as assigned.

Data Collection and Reporting:

• Assist Senior Director with programming and other initiatives by conducting research, compiling data, and preparing reports and documentation.
• Support the research, identification, cultivation and solicitation of employer and alumni involvement with KSB programs and initiatives.
• Prepare registration forms and surveys and track responses.

Other duties as assigned.

Special Conditions of Employment:

Effective June 1, 2023, based on CDC guidance, the University strongly encourages all campus members to stay up to date with Influenza and COVID-19 vaccination recommendations.  For more regarding information USD's COVID-19 protocols, please visit sandiego.edu/onward.

Background check:  Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes. 

Job Requirements:

Minimum Qualifications:

• Bachelor's degree from an accreditation college or university.  A high school diploma and two additional years of work experience may substitute for the Bachelor's degree, at the rate of one year of work experience is equivalent to two years of education.
• 2 years of administrative or customer service work experience in a business environment.

Preferred Qualifications:

• 3+ years of relevant experience in supporting student services in an academic program  and/or advising students in a higher education institution.

Performance Expectations - Knowledge, Skills and Abilities:

• Experience with database maintenance preferred.
• Experience working with web-based technologies, specifically BlackBoard, Google Docs  and/or Qualtrics preferred.
• Experience working in a university environment preferred.
• Knowledge of university policies and procedures preferred.
• Ability to work with students and faculty, as well as business executives outside the campus community.
• Demonstrated experience in providing high quality face-to-face services to  customers/students.
• Demonstrated experience in event coordination.
• Demonstrated working knowledge of MS Office (Outlook, Word, Excel, PowerPoint)   
• Working with individuals of diverse backgrounds
• Ability to coordinate and collaborate at various levels throughout the University.
• Strong written and verbal communication skills.
• Strong project management skills.
• Excellent interpersonal communications, emotional intelligence and time management  skills.
• Experience in resolving complex problems in a dynamic work environment. 
• Must be responsive, possess strong analytical and problem-solving skills, and exercise great attention to detail.
• Must be able to work independently, taking initiative and setting priorities with multiple  projects and deadlines in an environment with constantly evolving office procedures and  goals.
• Reliable individual who works effectively as part of a team.

Posting Salary:

$28.00 - $29.50 per hour; Excellent Benefits
The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers.  Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.  USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position.  Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

In addition, the Knauss School of Business offers two different compressed work schedule options following a 9/75 structure in which employees have 1 to 1.5 days off over every two-week period as well as a hybrid option for those positions that can complete some work remotely.

 

Special Application Instructions:

Resume and Cover Letter Required

Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letterand resume to your application profile for the hiring managers' review.  If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

Additional Details:

Hours: 37.5 hours per week

Closing date: Open until filled 

Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.