Senior Case Manager - 3809

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring 3 Senior Case Managers for The Brook Housing program

RESPONSIBILITIES

• Coordinate services with the residents’ service providers and make referrals to additional services for the resident when necessary (ACT, IMT, AOT, Detox, rehabiliation programs, Home Care Services ect.)
• Coordinate clinical services for residents including discharge planning and hospitalizations in collaboration with Team Leaders
• Conduct care coordination with psychiatric and medical providers (internal and external)
• Maintain information on all current psychotropic and physical health medications prescribed to the resident.
• Actively engage the resident who is absent or stops participating in services by conducting appropriate outreach to maintain continuity of services.
• Conduct at least 1 face-to-face contact per month per resident or more if required by service plan
• Facilitate groups and workshops to enhance quality of life for residents
• Facilitate evidence-based interventions such as wellness self-management
• Assist with financial management for residents enrolled in our representative payee program
• Complete Medication Monitoring Training within 3-6 months of hire
• Provide timely services to the residents that are consistent with those recommended and described in the HRA-approved applications, service plans and reviews. ·
• Develop service plan reviews with the residents that contain relevant and measurable goals and objectives, including the resident's expressed goals, based upon strengths, problems, and needs. ·
• Complete psychosocials and other behavioral health assessments. ·
• Demonstrate in contact notes that services and interventions are related to the goals of the service plan reviews and indicate the resident's progress toward the stated goals.

• Perform additional duties as assigned

QUALIFICATIONS

• Masters degree in Psychology or another related field of study.
• A minimum of 2 years relevant work experience preferred.
• Experience with homeless population preferred.
• Bilingual language skills in English and Spanish preferred.
• Self-starter skilled at documentation.
• Strong oral and written communication, time management and organizational skills are necessary.
• Proficiency in Microsoft Office suite and other standard business technology is required.

PHYSICAL REQUIREMENTS

• MUST BE FULLY VACCINATED AGAINST COID 19*
• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.