Job Description
- The SAP Basis Project Analyst is a part of the global SAP Basis operations in the AMERICAS Region.
- Consults with local representatives of Process IT (PIT) and Application Operation on available SAP Basis solutions within the infrastructure as well as steering global providers of SAP Operations.
- Serves as the first point of contact for the SAP DevOps teams.
- Consults on the setup SAP based projects (Basis, Infrastructure, Upgrade).
- Provides consulting for SAP related tools (ChaRM, TDMS, Monitoring, Data-/Document Archiving).
- Supports the Infrastructure Guidelines & master solutions.
- Maintains reports of defined KPIs and operational issues.
- Provides clarification of mediation/escalation of operational conflicts/incidents.
- Participates in regional CAB
- Administers SAP system operation of project systems on request.
- Performs analysis of SAP systems on request.
- Performs various tasks in the SAP User Administration.
- Performs other duties as assigned by Operations Supervisor.
- 3+ years of Experience:
- Technical experience in Information Technology specifically pertaining to SAP System landscapes in a production environment.
- Consulting and/or IT project experience.
- experience demonstrating organizational, problem solving and communications skills as proven through business application.
- Performing SAP Basis administration tasks.
- working with SAP System landscape installations, upgrades, and system copies (homogeneous and heterogeneous).
- Experience with SAP middleware components such as SAP ITS, WAS and Business Connector.
- Demonstrating strong communication skills as proven through business applications.
- Knowledge of Unix, Linux and MS Windows O/S technologies.
- Working within a global/distributed enterprise IT environment.
- Knowledge of enterprise operations strategies and protocols.
- 1+ years of Experience:
- Knowledge of project management methodologies.
- Agile Working Model experience preferred.
- SAP Basis related certification (Preferred)
- ITIL Foundation Certificate (Preferred)
- Project Management Certification (Preferred)
- Basic knowledge of SAP software development methodologies including ABAB programming.
- Basic knowledge of relational database systems such as Oracle and/or SQL Server