Job Description
Pay Range : $42,000-$120,000+ Annually – Base plus Commissions
Responsibilities:
Customer Interaction:
- Greet customers and establish rapport to understand their needs and preferences.
- Listen actively to customers' requirements and provide accurate information about available vehicle options.
- Demonstrate vehicle features and accompany customers on test drives.
- Address any questions or concerns raised by customers and provide exceptional customer service throughout the sales process
Sales Process:
- Utilize effective sales techniques to persuade and negotiate with customers to close deals.
- Present and explain vehicle pricing, including financing options, lease terms, and incentives.
- Collaborate with the finance department to complete paperwork and arrange financing or leasing agreements.
- Follow up with potential customers via phone calls or emails to maintain contact and encourage future sales. You have follow up goals to meet daily and report to your Sales Management team.
Product Knowledge:
- Stay up-to-date with the latest automotive trends, features, and technologies.
- Develop a comprehensive understanding of the vehicles available for sale, including their specifications, performance, and competitive advantages.
- Communicate effectively with customers about the benefits and unique selling points of different vehicle models.
Sales Targets and Reporting:
- Set personal sales goals in alignment with dealership targets and work towards achieving or exceeding them.
- Track and report sales activities, including leads generated, customer interactions, and closed deals.
- Participate in sales meetings and training sessions to enhance sales techniques and product knowledge.
Customer Satisfaction:
- Ensure a high level of customer satisfaction by addressing any concerns or complaints promptly and effectively.
- Build and maintain long-term relationships with customers, promoting repeat business and referrals.
- Follow up with customers after the sale to ensure their satisfaction and encourage positive reviews.
Qualifications:
- We would like to see a minimum of two years of sales, customer service or equivalent experience
- Team Player
- Multi-tasking ability is a must
- Strong follow up and follow through skills
- Ability to work independently and still complete tasks in a timely fashion
- Professional appearance and attitude
- Punctual and at work based on the schedule provided
About Us - The Bob King Automotive Group - Hyundai, Kia, Mazda, Pre-Owned & Genesis of Winston Salem
Since 1968, the Bob King Automotive Group has been serving the North Carolina Triad area. We are a family-owned company, and our commitment to customer service has been the hallmark of each of our dealerships, as well as our deep commitment to serving and supporting the community. Our employees are our internal customer, we want everyone that joins the team to feel that same level of customer service, care, and appreciation for the job you do. We are always looking for talented, self-motivated individuals to join our team. This is an excellent opportunity with growth and long-term career potential.
Are you looking for a new opportunity, a change of environment or a chance to grow your career? We provide a great learning environment with continuing education and daily training. We are looking forward to speaking with you!