Room Attendant

ROOM ATTENDANT Reports to: Head Housekeeper/Facilities Manager

Room Attendants are responsible for the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Provide a clean and safe environment for guests • Proactively maintain assigned areas and equipment • Clean, dust, vacuum common areas and rooms • Change bed linens, clean bathrooms • Ensure efficient completion of daily assignments in a timely manner • Use supplies efficiently • Stock cart properly with room supplies • Report all safety, maintenance and housekeeping concerns to management • Attend and participate in all mandatory trainings • Flexible with schedule and assignments • Knowledge and completion of property cleaning procedures • Maintain effective performance under pressure • Frequent standing, walking about the property • Frequent bending, stooping and kneeling • Move, lift, carry and place objects weighing up to 40 lbs. without assistance and in excess of 40 lbs. with assistance • Follow proper procedures for lost and found items • Follow guest safety procedures • Follow guest requests, i.e. do not disturb signs, change of linen or terry • Acknowledge and greet guests in public spaces • Review daily inventory of supplies needed to complete assignments • May perform similar duties as requested by supervisor Requirements: • Good customer service skills • Ability to work independently and with others • Good communication skills • Ability to give and follow verbal and written instructions