Job Description
The Restaurant Cashierwill oversee the day to day operation of first class customer service and food service in the restaurant. The incumbent will be responsible for properly receiving food orders and conveying food orders to cook staff. This person will be expected to provide excellent customer service at all times and will be a strong teammate to our franchise partner.
Responsibilities:
Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform.
Greet all customers with a smile and a verbal greeting.
Review menu with customers when needed, suggestively sell products and take order from each customer.
Handle money from customers; ring up tickets using the POS system and make proper change.
Account for all tickets, credit cards receipts, and make sure that all tickets have been rung up and closed before shift is over.
Complete the position checklist while stocking and preparing the unit for the next shift.
Using all tools provided by the manager keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors, cleaning bathrooms and walls.
Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
Know the menu, the daily features when applicable, which juices, add-ons and desserts to suggestively sell.
Know and follow thesteps of service with each and every guest to maximize shift sales
Practice all rules for safety food handling cash security and all other restaurant policies.
Perform all prepping and cleaning duties as detailed or assigned by supervisor
Make a difference in food cost by controlling waste and portion control
Perform all duties with a sense of urgency