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Form of workReservations Manager-HawksmoorNew York: Hawksmoor New York opened to ravereviews in 2021 and welcomed guests into our beautiful restaurant, based in aNational Historic Landmark- The United Charities Building. We are nowexcited to commence a search for a Reservations Manager with experience in restaurantreservations or a similar role such as reception services, bookings management,or restaurant management. You'll know your way around email systems as well asbeing a great communicator on the phone and face-to-face.
Along with yournatural flair for first class service and hospitality you'll be consistent,reliable and excited to lead, develop and inspire a happy and supportivereservations team. Work somewhere awesome: Shortly afterbeing named the best steak restaurant in the world, we became a certified BCorp last year and ranked as one of the UK's top 100 Best Companies to workfor, for 11 years in a row. This isalongside being rated as one of the most sustainable restaurant groups in theindustry and raising over 1 million for charity.We are currently in a periodof ambitious growth, meaning huge progression opportunities for everyone.
Keyresponsibilities of the role include: Leading the reservations team with excellentservice and hospitality to the Hawksmoor standard. Ability to motivate, train, teach, guide andnurture the reservations team. Responsible for the setting up, running andbreaking down of each service on reservations.
Excellent rapport with your team and guests. Ability to expertly run reservations and MaitreD to ensure smooth and successful services. To be considered for the role you will have: Extensive experience running some of the bestreservation's teams at the top restaurant and bars in New York.
Experience launching and opening restaurants inNew York and the US. Comfortable and experienced with high volumebusinesses in terms of both covers and revenue. Ability to create an incredible culture and workethic within your team.
Good interpersonal skills and ability to workharmoniously with all departments. Exemplary product knowledge of food and beverage. Excellent leadership skills with ability toteach, coach and train your team.
Experience with restaurant systems, reservationand event platforms and technology.
