What Makes Us Awesome!
At Goodwin Living, we feel deeply connected to our work. We create meaningful relationships and have opportunities to grow our skills. We come from all around the world yet share the following qualities (that we hope you share, too!):
- Compassion that is rooted in a love of people
- Ambition to make a difference in the lives of others
- Desire to be a part of a mission-driven team
About the Position
Position is primarily responsible for providing a variety of receptionist activities in serving residents, visitors, and others that include managing and monitoring security systems within the community, as well as responding to security issues. The receptionist is expected to take an active and decisive role to ensure that sign in procedures are followed, camera views are properly monitored, lock outs and keyless lock system alarms are handled immediately. Additional duties include routing calls and use of computer programs, receive packages, and other deliveries.
This shift is Monday-Thursday 3pm-11pm and Sundays 7am-3pm.
Job Duties
- Managing visitor sign in protocols, ensuring compliance with established procedures.
- Monitoring of fixed camera views on computers located at the Reception Desk.
- Responsible for counting and maintaining all cash transactions including but no limited to reconciling each cash bag and petty can drawer on each shift.
- Accepts receipt and signs for packages, flowers, mail, etc...for residents and staff. Ensures delivery of perishable and important items in a timely manner.
- Assists residents and visitors with requests for cab service, van service, and other requests in a polite and proficient manner.
- Collects payments and fills out appropriate forms for guestrooms, guest meals; sells and distributes meal tickets; sells stamps, and cashes checks for residents as requested.
- Uses computer to produce hospital and away list, daily change of status list, and various other memos.
Job Requirements
- High school graduate or equivalent required.
- Minimum of two years experience in public relations, customer service, or related area required.
- Must have computer skills in word processing.
- Must be able to deal tactfully, effectively and with compassion with all people.
- Excellent communication skills required.
- Must use discretion and independent judgment when performing job duties.
A sampling of our many benefits:
At Goodwin Living, our employees have a great benefits package worth up to a 10,000year!
- Health/ Dental/ Vision Insurance
- Life Insurance
- Disability Insurance
- Financial assistance with U.S. Citizenship application
- Tuition Assistance
- Paid Time Off
- 401(k) Plan
- Fitness Center
- Free Meals
About Goodwin Living
Goodwin Living has been uplifting the lives of older adults and those who care for them since 1967. Based in Northern Virginia, we are a mission-driven, not-for-profit organization, committed to exceptional service and personalized care. Our family of services includes three senior living life plan communities, an innovative continuing care at home program, health care services such as hospice, home health and rehabilitation therapy, and the Goodwin Living Foundation.
Goodwin Living provides a supporting and enriching work environment and is proud to be an Equal Opportunity Employer as well as an AARP Employer Pledge Signer.
Skills & Requirements Qualifications