Receptionist And Administration Assistant

At Carter Motors, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at Carter Motors is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Carter VW & Subaru in Ballard is currently seeking a Receptionist and Administration Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable.

Compensation- $20.50 an hour

Schedule- Monday - Friday, 8:30am - 5:00pm.

What We Offer

• Competitive compensation plans
• Medical, Dental & Vision after 30 days of employment
• 401(k) Plan after 90 days of employment
• AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount
• Paid time off after 90 days of employment
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Discount Program
• Discounts on products and services

To see full pay and benefits details, visit this link or copy/paste the web address below into your browser.

https://lp.constantcontactpages.com/cu/P5vne5V/BallardReception

Responsibilities

• Calculate the customer’s bill using the dealership’s computer system
• Preparing and scanning repair orders
• Preparing license plates for customer pick up
• Manage uniform inventory and supplies
• Receive cash from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately
• Answer phones and direct the customer to the proper department and follow up in a timely manner
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
• Assist with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• Experience with Microsoft Office suite is a plus
• Available to work flexible hours on weeknights & weekends
• Ability to communicate customers' interests needs and requests to management and sales personnel
• Professional personal appearance and business casual dress code
• Pre-employment background check, reference check & drug screen is required

Carter Motors is a proud equal opportunities employer. We continue to embrace diversity and foster a workplace that is inclusive and equitable. We do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. Our company leadership holds a "zero-tolerance" policy for unlawful harassment and discrimination. Carter Motors is committed to providing a safe workplace for our employees and customers. We are a drug free workplace, and all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices, applicants with a criminal history are treated the same as all other qualified candidates. Those with a criminal history will undergo an individualized assessment and evaluated based on, but not limited to, the following: the position the candidates holds or will hold; the nature of the offense(s); the time elapsed since the offenses(s) occurred; the conduct of the candidate since the offense(s); evidence of rehabilitation; and employment history.

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