To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Holter Technician has the knowledge and ability to assist the Holter department in the delivery of care through the proficient monitoring of the patient's cardiac rhythm. This is performed always showing sensitivity toward individual needs. Accepts responsibility for individual job requirements and performance, able to contribute to effective department operations.
EEO/AA/Disability/Veteran
Responsibilities
- 1. MAJOR ACTIVITIES
- 1.1 Dysrhythmia skills Knowledge of cardiac rhythm abnormalities.
- 2. TEAMWORK
- 2.1 Embraces shared goals versus narrower interests: actively cooperative vs. competitive or non-committal.
- 3. KNOWLEDGEABLE/ACCOUNTABLE/FISCALLY RESPONSIBLE
- 3.1 Continually seeks ways to sustain and improve one-s skills.
- 4. FLEXIBLE/OPEN-MINDED
- 4.1 Listens with an open mind to other-s opinion in the spirit of finding and following the best ideas.
- 5. TREATS THE PEOPLE WE SERVE AS GUESTS
- 5.1 Welcomes patient, visitors and staff in a warm, friendly manner; is courteous; makes eye contact and smiles; introduces self by name and, when appropriate, by position; addresses people by name whenever possible.
- 6. Listens to patients, visitors and staff and acts promptly to address concerns.
- 6.1 Uses active listening techniques to understand other-s needs and acts decisively to resolve problems.
- 7. Respects the privacy and confidentiality of patients, visitors and staff
- 7.1 Treats all patient related and other discussions with discretion; eliminates gossip; does not discuss patient or hospital/office business in elevators or other public areas.
- 8. Presents a professional image
- 8.1 Wears name-badge in a highly visible location; adheres to department dress code; makes sure that appearance is appropriate for professional role.
- 9. Answers the telephone professionally
- 9.1 Answers the phone promptly following department guidelines; introduces self and department, and as appropriate, offers assistance. Uses a pleasant tone of voice.
- 10. Maintains a clean and safe environment
- 10.1 Keeps work area safe and clean; keeps hallways clear.
- 11. Anticipates what services and information people need and takes action to provide it.
- 11.1 Watches for clues that patients or visitors require assistance
- 12. Must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her specific needs, and to provide the care needed as described in the department's policies and procedures.
- 13. May assist and/or perform chaperone duties for patient medical procedures as needed.
Qualifications
EDUCATION
High School diploma or GED
EXPERIENCE
Certified Rhythm Analysis Technician (CRAT) certification required. Health related career experience (such as Cardiac Monitor technician) highly preferred.
SPECIAL SKILLS
Ability to read, write, and understand the English language; ability to perform basic mathematics; ability to recall multiple cardiac rhythm abnormalities and convey these to the department lead technician and or physician expeditiously carry out directions; must possess a mature, sympathetic and caring attitude with the ability to be sensitive to the varied needs of the NEMG patient population; must be flexible, cooperative, and able to meet the demands of the Holter Technician position using appropriate communication techniques. Ability to manage time well, make efficient use of work hours. Ability to facilitate department activities through interaction with other departments. Ability to contribute to the fiscal integrity of the Holter department. Is a role model for Service Excellence. Good communications skills, Dysrhythmia skills, ECG, good with technology, good typing skill required.
PHYSICAL DEMAND
Sitting, standing and walking for length of shift. Ability to type required.
YNHHS Requisition ID
74790