Career Area:
Manufacturing & Supply ChainJob Description:
At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright, and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work those matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Quality Analyst in Clayton, OH.
The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, Segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).
We’re committed to our customers, who build a better world with our products, services, and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.
Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition.
Learn more about the Caterpillar Experience
The Product Support and Logistics Division currently has an opening for a Quality Analyst located in our Clayton Ohio facility. The Quality Analyst is responsible for supporting Caterpillar’s Quality Management System for our business division. The incumbent advises operations teams on production and product issues based on customer feedback through investigation, analysis, and team leadership to resolve quality issues and drive continuous improvement.
The position performs analytical process steps described in the Caterpillar Quality Management System and provides feedback to ensure continuous process improvement. Typical steps include collecting/analyzing quality data and investigating nonconformance to determine permanent resolution.
Executes global quality processes as defined in the Caterpillar QMS
Coordinate and conduct internal quality audits
Administer area metrics
Draft and submit local training and documentation as necessary
Support certification activities
Perform short-term Quality activities such as responding to requests for print interpretation, deviation requests, engineering changes, inspection methods, etc.
Coordinates various Quality training programs as well as the sample part program.
Identify, analyze, and resolve nonconformance. Investigates problems on worked purchased finished, rough, and interplant material. Coordinates long-term investigation programs as required.
Investigates, develops, and implements electronic clerical or data handling systems to increase the capability and efficiency of the division.
Generates periodic reports regarding the quality status of high dollar suppliers and any significant trends indicated by the data.
Provide technical expertise in the analysis, development and implementation of new and revised systems and instructional methods.
The position is a specialist within the group and provides interpretation and problem-solving advice to others inside and outside of the department.
Basic Qualifications
Requires 2 years of technical school/jr college diploma OR an apprenticeship program OR on-the-job training.
2 years experience in a supervisory role.
In addition, two to four years of job-related experience
The position requires knowledge of various engineering, manufacturing and/or maintenance standards and practices.
Personal computer skills and familiarity with various software packages is required.
Top Candidates will also have:
Thorough knowledge of relevant quality concepts, certifications, processes, and tools
Ability to effectively train/coach diverse groups about quality concepts, certifications, processes, and tools
Strong communications, collaboration and influencing skills
Ability to work with diverse teams of employees, customers, and suppliers
Advanced computer skills (EWM, Outlook, Excel, etc.)
Excellent written and oral communication skills
Strong analytical skills are necessary
Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.
Additional Information
This position is in Clayton, OH
No travel required
This is a 1st shift position
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website www.Caterpillar.com/careers . #Li-onsite
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected applicant.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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