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Technical Support Engineer jobs in Massachusetts

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TECHNICAL SUPPORT ENGINEER

Ensure high level of customer satisfaction by Maintaining SLAs (Service Level Agreements) as agreed with customers. Drive new project ideas and innovations based on customer feedback. Perform onsite troubleshooting and software a...

CompanyMobile Aspects
AddressBoston, MA
CategoryInformation Technology
Salary$65,000 - $75,000 a year
Job typeFull-time
Date Posted 2 months ago See detail

Technical Support Engineer

Mobile Aspects

Boston, MA

$65,000 - $75,000 a year

Ensure high level of customer satisfaction by Maintaining SLAs (Service Level Agreements) as agreed with customers. Drive new project ideas and innovations based on customer feedback. Perform onsite troubleshooting and software a...

2 months ago seen See more...

Technical Support Engineer

Evolv Technologies Holdings, Inc.

Waltham, MA

Technical Proficiency. Field Service Experience:. Successfully handle on-site service and maintenance tasks. Exhibit adaptability and resourcefulness in various field scenarios. Technical Expertise:. Demonstrate deep understanding...

2 months ago seen See more...

QA Software Engineer, Technical Support

Qt Group

Boston, MA

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...

4 weeks ago seen See more...

IT Technical Support

Astrazeneca

Boston, MA

This role will perform the day-to-day front of house onsite IT activities so that Customer Experience, Service Excellence & Design and Site IT Technical Team objectives are met. This includes tasks such as incident and/or demand m...

7 days ago seen See more...

Customer Support Engineer

Perkinelmer

Boston, MA

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

2 weeks ago seen See more...

HCM Analyst and Technical Support Expert

Ultimate Kronos Group

Lowell, MA

We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimb...

2 weeks ago seen See more...

Technical Support Representative, NoveList

Ebsco Information Services

Remote - Massachusetts, United States

Address setup and support needs for NoveList products via email, chat, and phone with an emphasis on excellent customer service.. Provide technical information support for sales, marketing, and product management. Contribute to in...

3 weeks ago seen See more...

Desktop Support Engineer

Community Servings

Jamaica Plain, MA

$54.3K - $68.7K a year

Provide superior customer service through quick and effective assistance in responding to, and resolving, technical issues and inquiries via email, online chats, over the phone, or in person. Onboard new employees, consultants, co...

3 weeks ago seen See more...

Customer Support Engineer - Northwest

Oxford Instruments

Concord, MA

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

a month ago seen See more...

Desktop Support Engineer

Bridge Over Troubled Waters

Boston, MA

$61.8K - $78.3K a year

Install, configure, and troubleshoot computers, computer related peripheral hardware, software, and network connectivity.. Plan and implement software rollouts in a team environment.. Provide first level contact and identify solut...

a month ago seen See more...

Field Service - Tech Support Engineer

Belmont Medical Technologies

Billerica, MA

$65,000 - $95,000 a year

Research, diagnose, troubleshoot and resolve technical issues for customers. Travel as necessary (~20%) to customer/hospital locations to conduct service training and for on-sight service/repair of medical device products. Escalat...

a month ago seen See more...

Technical Support Representative

Axis Communications

Chelmsford, MA

$45,000 a year

$45,000 annually (English only role) $47,250 annually (Bilingual - English with Spanish/Portuguese/French) 11:30 a.m. to 8:00 p.m. shift, and Spanish language is always a plus! Answer inbound customer inquiries via telephone, chat...

a month ago seen See more...

Associate Support Engineer Nashville

Mobile Heartbeat

Waltham, MA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

2 months ago seen See more...

Senior Technical Support Specialist, Revit (Enterprise)

Autodesk

Boston, MA

$65,100 - $112,310 a year

Respond to diverse support requests across multiple channels, adhering to established processes Document support interactions in our company-wide case management system Escalate unresolved issues to senior staff as needed Research...

2 months ago seen See more...

Technical Support Analyst

Biofourmis

Needham, MA

$26 - $30 an hour

Provide exceptional service to users. Handle user inquiries via multiple channels (emails, phone calls, Slack, and MS Teams) in a timely, polite, and professional manner. Assist users with onboarding onto the Biofourmis platform a...

2 months ago seen See more...

Field Technical Support Consultant I

Sophus Info

Burlington, MA

$22 - $24 an hour

Strong mechanical aptitude, working with tools and various alignment apparatus. Alignment with customers business needs while maintaining contractual commitments. Ability to logically and systemically technically/mechanically tro...

2 months ago seen See more...

SENIOR IT SUPPORT ENGINEER (CONTRACT)

Gritstone Oncology

Boston, MA

Build, support, and troubleshoot MacOS and Windows 10/11. Manage the JAMF Pro management platform. Maintain service packs & service packs for enterprise applications, including QC, testing, and verification on all supported Mac cl...

2 months ago seen See more...

Customer Support Engineer

Aware, Inc.

Burlington, MA

$110,000 - $130,000 a year

Serve as the primary technical point of contact for customers experiencing difficulties or seeking support with our products and services. Diagnose and troubleshoot technical issues, involving detailed analysis and collaboration w...

2 months ago seen See more...

IT Support Engineer

Cambridge Consultants Ltd

Boston, MA

$70.6K - $89.4K a year

Providing telephone, email and in person IT Support. Configuring desktops, laptops and telephony devices. Providing general servicing and proactive maintenance of hardware. Troubleshooting and supporting software applications. Cre...

2 months ago seen See more...

Process Engineer II, Technical Operations

Elevatebio

Waltham, MA

$82.4K - $104K a year

Represents Technical Operations on project teams as technical subject matter expert (SME) for drug product manufacturing. Working cross-functionally across Process Development, Manufacturing, Supply Chain, Regulatory Sciences and...

2 months ago seen See more...

IT Support Technical Instructor (A+)

Per Scholas Inc.

Cambridge, MA

$70,000 - $75,000 a year

Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology. Provide daily instruction, assessment administration, attendance, one-on-one tutori...

2 months ago seen See more...

Fly Away Engineer( Patriot Technical Engineer)- Andover-MA

Raytheon

Andover, MA

We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of todays mission and stay ahead of tomorrows threat. RTX considers several factors when extending an offer, includi...

2 months ago seen See more...

What should I search to find Technical Support Engineer jobs in Massachusetts?

People who searched for Technical Support Engineer jobs in Massachusetts also searched for Systems Engineer, Customer Support Specialist, Senior Frontend Engineer, Senior Quality Engineer, Quality Assurance Engineer, Principal Systems Engineer, Senior Optical Engineer, Senior Test Engineer, System Software Engineer, Data Integration Engineer, Associate Sales Engineer, Systems Design Engineer, Senior Design Engineer, Software Security Engineer, Technology Support Technician, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Massachusetts

Sales Associate, Customer Service, Delivery Driver, Lead Data Engineer, Market Operations Manager, Customer Service Associate, Security Officer, Senior Software Engineer, Operations Manager, Systems Business Analyst, Project Manager, Business Analyst, Delivery Drivers, Service Representative, Software Engineer,

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