Strategic Customer Success Manager jobs
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STRATEGIC CUSTOMER SUCCESS MANAGER
Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...
| Company | Prepared |
|---|---|
| Address | Remote |
| Category | Information Technology |
| Salary | $120,000 a year |
| Job type | Full-time |
| Date Posted | 4 weeks ago See detail |
Strategic Customer Success Manager
Prepared
Remote
$120,000 a year
Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...
4 weeks ago seen See more...
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Senior Strategic Customer Success Manager - NY
Atera
New York, NY
$120,000 - $200,000 a year
Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...
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Strategic Customer Success Manager
Openai
San Francisco, CA
$240,000 - $300,000 a year
Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...
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Customer Success Manager, Mid-Market
Muck Rack
United States
Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...
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Customer Success Manager
Firemon
United States
You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...
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Customer Success Manager (m/w/d)
Agicap
Berlin, NH
Als Hauptansprechpartner:in tragst du die Verantwortung fur eine herausragende Produktimplementierung bei unseren Kund:innen. Als Berater:in und Ansprechpartner:in baust du Beziehungen zu Nutzer:innen und Entscheidungstrager:innen...
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Customer Success Manager - Austin, United States - Rapid7
Rapid7
United States
Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...
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Customer Success Manager, Workday + HiredScore
Workday
New York, NY
Focused on high-touch, curated experiences for Workday + HiredScores most strategic accounts working on engagements with medium to high complexity and providing proactive and ongoing adoption and value engagements at key moments o...
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Associate Enterprise Customer Success Manager
Restaurant365
United States
Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....
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Customer Success Manager
Silkroad Technology
Remote - Oregon, United States
Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...
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- View all Silkroad Technology jobs - jobs in Oregon State
Cybersecurity Customer Success Manager
Cyberhaven
United States
Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...
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Senior Manager, Project Management - Enterprise Data Customer Success
Capital One
New York, NY
Elevate and champion Enterprise Data customer support agenda. Develop sustainable feedback loops to address customer challenges. Provide differentiated support experiences for key moments. Display strong consulting and collaborati...
3 days ago seen See more...
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Customer Success Manager - Investors Vertical
Similarweb
New York, NY
Meet with key stakeholders and users of our investors accounts to advise on how best to leverage the value of Similarweb to meet their business needs. Analyze data to identify both strategic and tactical opportunities for your cli...
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Strategic Account Executive (Customer Success Manager)
Lilt
San Francisco, CA
Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...
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Customer Success Manager
Anagram
United States
Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...
7 days ago seen See more...
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Strategic Senior Customer Success Manager
Smarsh
New York, NY
$170,000 - $180,000 a year
Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...
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Senior Customer Success Manager, Strategic (Remote)
Careers At Drata
San Diego, CA
$121K - $153K a year
Customer Relationship Management:. Build and nurture strong relationships with key stakeholders at enterprise customer organizations, understanding their unique business goals, challenges, and helping them accelerate time to busin...
2 months ago seen See more...
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Customer Success Manager, Enterprise and Strategic Accounts (Remote)
Careers At Drata
San Diego, CA
$103K - $131K a year
Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value. Approach book of business w...
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Customer Success Manager, Strategic
Procore Technologies
Austin, TX
$136,640 - $187,880 a year
Develop an understanding of your customers business objectives by buildings trust and creating meaningful relationships among key stakeholders and ExecutivesActively participate in strategic efforts including executive briefings,...
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Customer Success Manager
Spaceback
Remote - Oregon, United States
ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...
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Customer Success Manager - Industrial
Pix11
New York, NY
Create and cultivate deep and meaningful relationships with our top customers and build their loyalty towards Claroty, from the onboarding stage, and throughout the customer journey. Get the customers' feedback and represent their...
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Customer Success Manager, SMB
1Password
United States
Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...
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Customer Success Manager
Ashby
San Francisco, CA
You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...
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Senior Customer Success Manager
Onetrust
Chicago, IL
Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...
2 weeks ago seen See more...
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Senior Customer Success Manager (French Speaking)
Handshake
Oregon, United States
Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...
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- View all Handshake jobs - jobs in Oregon State
Sr. Customer Success Manager
Skilljar
Portland, OR
Proactively lead customer relationships throughout the entire customer lifecycle following launch hand-off. Develop a deep understanding of each customer's business goals, initiatives, and use cases to achieve their short and long...
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Enterprise Customer Success Manager
Muck Rack
United States
Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...
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Senior Customer Success Manager, Public Sector
Adobe
Virginia, United States
Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...
2 weeks ago seen See more...
- View all Adobe jobs - jobs in Virginia State
Senior Customer Success Manager
Feathr
Gainesville, FL
Minimum 5+ years in Business to Business (B2B) SaaS Account Management or Customer Success with a proven track record in renewal, upsell and expansion efforts. Experience in a quota-carrying role. Experience managing a large volu...
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Customer Success Manager
Ains Llc Dba Opexus
Washington, DC
$96k-129k (estimate)
Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...
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