Service Desk Tier jobs in District of Columbia
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SERVICE DESK TECHNICIAN
Answers questions or resolve computer problems for clients in person, or via telephone or electronically. Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and ha...
| Company | Totally Joined For Achieving Collaborati |
|---|---|
| Address | Washington, DC |
| Category | Information Technology |
| Job type | Full-time |
| Date Posted | yesterday See detail |
Service Desk Technician
Totally Joined For Achieving Collaborati
Washington, DC
Answers questions or resolve computer problems for clients in person, or via telephone or electronically. Under general supervision, provides second-tier support to end users for either PC, server, or mainframe applications and ha...
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Service Desk Manager
Bae Systems
Washington, DC
$112,420 - $191,070 a year
Manage the performance of the Service Desk team, to include performance reviews, establishing goals and objectives, prioritizing work, and hiring, training, and counselling Manage the Service Desk, to include handling user request...
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Service Desk Agent
Peraton
Washington, DC
$66,000 - $106,000 a year
Receive, document, categorize, triage, route, and resolve end user IT requests and incidents tickets. Review and evaluate tickets for escalation and transfer to Tier 2 agent consistent with defined processes and procedures. Collab...
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