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Service Desk Manager jobs in Reading, MA

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IT SERVICE DESK MANAGER

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

CompanyVbb
AddressWaltham, MA
CategoryInformation Technology
Salary$110,000 - $140,000 a year
Job typeFull-time
Date Posted 2 months ago See detail

IT Service Desk Manager

Vbb

Waltham, MA

$110,000 - $140,000 a year

Bachelors degree required. 8+ years of direct, technical experience required. 3+ years of people-leading experience required. Comprehensive knowledge of all aspects of IT solutions and services. Experience with leading and managi...

2 months ago seen See more...

IT Service Desk Support Staff (2 Vacancies)

Middlesex Community College

Bedford, MA

User Support: Assist students, faculty, and staff with technical issues and requests. Provide essential support to resolve hardware, software, and network-related problems in person, via phone, or through the Service Desk ticketin...

2 weeks ago seen See more...

Protective Services Case Manager

Mystic Valley Elder Services

Malden, MA

Flexible scheduling. Competitive salaries. Medical, Dental, and Vision starting day 1. 403b Retirement Plan with agency contribution after 2 years of employment. 3 weeks accrued Vacation time. 3 weeks accrued Sick time. 13 Paid Ho...

2 weeks ago seen See more...

Service Desk Customer Service

Wegmans Food Markets

Medford, MA

$18 an hour

Engage customers in friendly conversation while making eye contact and smiling Proactively offer additional assistance or services and thank the customer for shopping at Wegmans Properly bag items to ensure products arrive at thei...

2 months ago seen See more...

Service Solutions Associate Manager

Johnson & Johnson

Danvers, MA

Ability to navigate different applications to capture service, product utilization and sales history in preparation for customer negotiations. Ability to use Salesforce to schedule activities, record interactions with customer, c...

5 days ago seen See more...

Home Services General Manager

Ace Hardware Home Services

Billerica, MA

$140,000 - $160,000 a year

Oversee the Organizations Management Team and holds them accountable to the KPIs outlined in the AOP. Meets to discuss performance, goal progress, improvement opportunities, training needs, and any barriers. Supports each Manage...

2 months ago seen See more...

Air Force Cloud1 Service Desk

Saic Motor

HANSCOM AFB, MA

Point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 (NIPRNet / SIPRNet) SAIC Coordinator / Account Creator POC for of SAAR C1FAMS/R4 process Support other Service Desk activities as needed Provide...

4 weeks ago seen See more...

Conference Services Manager

Le Meridien Boston Cambridge

Cambridge, MA

An understanding of both monthly forecasting and the annual budget process. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfactio...

a month ago seen See more...

EUS Service Delivery Manager m/f/t

Rwe

Boston, MA

IT Service Delivery Manager for with focus on US Offshore Wind. Ensuring business expectations are managed and delivered for IT Infrastructure end user facing services. Managing the provision of, and providing support for IT infr...

7 days ago seen See more...

DIRECTOR, ACCOUNT MANAGEMENT, Creative Services Administration

Boston University

BOSTON, MA

The Director of Account Management will report to the Vice President of Marketing & Creative Services and be the primary liaison to key leaders and communicators throughout the University. Builds and maintains positive, collaborat...

a week ago seen See more...

Service Manager (Plumbing Department)

Cranney Home Services

Danvers, MA

$75,000 - $85,000 a year

Competitive pay: $75k-$85k (base pay + bonus -with a potential to earn 125K/yr). Schedule: Monday-Friday 7:30 am- 4:00 pm. Tufts Medical Insurance. Delta Dental Insurance. 401k Plan with company match. PTO. Sick Time. All major ho...

a month ago seen See more...

Practice Services Manager

Straumann

Andover, MA

POSITION SUMMARYThis role will be essential in supporting and implementing the Practice Services and strategy of the Straumann Group throughout the North America region. Additionally, oversee customer services aimed at enhancing r...

a month ago seen See more...

MANAGER, Human Resources Service Center, Human Resources

Boston University

BOSTON, MA

Bachelor's degree or equivalent combination of training, education, and relevant experience in lieu of a degree. Typically has 5 years of HR related experience including 1-2 years supervising staff. Experience in Human Resources p...

2 weeks ago seen See more...

Social Services Floating Milieu Manager

Eliot's

Boston, MA

Oversee day to day operations of the program's milieu according to the program's contract, DCF, DEEC and Eliot's policies and procedures. Commit to the principles of Trauma Informed Care and the ARC (Attachment, Regulation and Com...

2 weeks ago seen See more...

GAO Finance Systems Services, Managing Director

State Street

Boston, MA

Not disclosed

Being the Business Owner for key Finance applications (refer to chart in next page) and, responsible for Chart of Account Maintenance, Issue Resolution, Legal Entity setup, Cost Center setup and all Finance systems related support...

3 weeks ago seen See more...

Account Manager - (Customer Service)

Nesco Resource

Danvers, MA

$18.00 to $19.50 •

Champion Customer Success: Field customer inquiries, providing clear and concise information about our products and services. Order Orchestrator: Process and manage customer orders efficiently, ensuring accuracy and on-time fulfi...

a month ago seen See more...

Partner Manager - Real Estate Services

Iron Mountain

Boston, MA

Establish and build global relationships with the partners. Work with partners to create and execute joint marketing initiatives to generate demand and boost sales.. Educating and enabling partners to ensure they are well-versed i...

2 weeks ago seen See more...

Senior Analyst, Engineering Services, (Senior Data Manager)

Raytheon

Andover, MA

Reading contracts for understanding of the deliverables Working in a PDM system to capture, manage, and track data deliverables and/or receivables Coordinating with cross-functional teams to obtain requested data Proofreading data...

2 months ago seen See more...

Part Time Customer Service / Managers Assistant

Casons Equipment

Lowell, MA

$17 - $18 an hour

Disperse parts orders as required:. Label all stock items and place in designated locations. Call customers when orders have arrived for pick up. Fill shop orders . Restock Showroom. Support Parts Counter and Sales Staff. Answer P...

a month ago seen See more...

Food Service Operations Account Manager - AFH

Peet's Coffee & Tea

Boxford, MA

$68,000 - $82,000 a year

New account set upWorks closely with the Sales Manager to ensure new accounts are set up and equipped correctly to be able to successfully start the Peets We Proudly Brew program. Activities include preparing new account set up...

a month ago seen See more...

Patient Services Manager 2

Sodexo

Boston, MA

work with hourly associates to to exceed patient satisfaction oversee the patient dining program and daily meal rounding inclusive of service recovery collaborate with clinical, food service and interdisciplinary teams to enhance...

a month ago seen See more...

Territory Service Manager

Fortive

Boston, MA

Lead a diverse team comprising managerial, technical, logistics, and customer service professionals.. Achieve business objectives related to safety, operational performance, revenue, and profitability.. Ensure the team meets perfo...

a month ago seen See more...

Front Desk Manager

Marriott International, Inc

Boston, MA

$26.44 - $33.65 an hour

High school diploma or GED; 1 year experience in the guest services, Front Desk, or related professional area. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, o...

a month ago seen See more...

Assistant Front Desk Manager- Overnight

Pyramid Global Hospitality

Boston, MA

PropertyAbout Us Location Description Duties & Responsibilities: Manage all aspects of Front Desk operations for assigned shift. Manager labor costs and expenses within budget. Assist in managing hotel revenue generation & maxim...

2 months ago seen See more...

Lead Commercial Services Account Manager

National Grid

Waltham, MA

Manage and direct customer activities and requests to deliver solutions in a safe, reliable, and efficient manner to achieve superior customer satisfaction within assigned account portfolio.. Provide leadership across cross- func...

a month ago seen See more...

Front Desk Receptionist/Manager with Dental Experience

Crosspoint Family Dental

Lowell, MA

$24 - $26 an hour

Employee discount. 8 hour shift. Lowell, MA 01851: Relocate before starting work (Required)....

2 months ago seen See more...

Manager, Revenue Management, Media Archival Services (MAS) / Warehousing & Logistics (W&L)

Iron Mountain

Boston, MA

Manager, Revenue Management, Media Archival Services (MAS) Job Summary: This role drives revenue growth as a key member of the global Revenue Management team, working with partners in Sales, Finance, Marketing, Operations, IT, Leg...

a month ago seen See more...

Manager on Duty - Front Desk Supervisor

Exhale Battery Wharf

Boston, MA

From $22 an hour

Greet all incoming guests and answer phone calls in a timely manner; respond to guest questions and concerns in a timely, professional manner. Schedule appointments for guests and recommend additional services, classes, and wellbe...

2 months ago seen See more...

Principal Product Manager, Tech, AGI Conversational Assistant Services

Amazon.com Services Llc

Boston, MA

From $144,000 a year

Bachelor's degree. Experience owning/driving roadmap strategy and definition. Experience with feature delivery and tradeoffs of a product. Experience technical product management. Experience working directly with Engineers on prod...

2 months ago seen See more...

Manager of Actuarial Services

Wellsense Health Plan

Boston, MA

$129K - $163K a year

Full-time remote work. Competitive salaries. Excellent benefits. Leads the rate development process by providing analyses and recommendations on benefit design, rating factors, trend picks, and projection of future claim cost. Ove...

2 months ago seen See more...

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