Service Desk Analyst jobs in District Of Columbia, DC

Now available 41 results are consistent

Sort by:relevance - date

SERVICE DESK ANALYST 2

...

CompanyIntuit
AddressWashington, DC
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Service Desk Analyst 2

Intuit

Washington, DC

...

Service Desk Analyst (SDA)

Gtsc-Talent Solutions

Arlington, VA

Answer Help Desk phones and provide Tier I support to users on a variety of issues. Responds to telephone calls, email and personnel requests for technical support. Log and prioritize calls and provide reports as required on Servi...

Tier 1 Service Desk Analyst (Customer Experience Representative)

Jcs Solutions Llc

Springfield, VA

Previous experience in the Hospitality Industry or in Customer Service preferred. Excellent oral and written communication skills. Exceptional customer service skills Technical skills (Microsoft Office Suite). Required: Security C...

Service Desk / Help Desk Analyst - Active Top Secret required

General Dynamics

Washington, DC

You act as the first point of contact for our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and efficiently as possible. You act as the first point of contact for...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

Manager, Information Technology Service Desk

Aha - American Hospital Association

Washington, DC

$106,000 - $132,000 a year

Align with industry best practices and identify opportunities for process improvements and efficiencies within the IT Service Desk. Troubleshoot, diagnose, and resolve technical problems in a diverse technology ecosystem across mu...

IT Service Desk Specialist II-Hybrid

University Of Maryland Medical System

Columbia, MD

Under general supervision of the Manager, IT Service Management and Customer Service, provide IT technical and UMMS specific service and support in a high volume and complex hospital shared services Service Desk. Interacts with st...

IT Service Desk Specialist III-Hybrid

University Of Maryland Medical System

Columbia, MD

Under limited supervision, provide customer service support, interacting with staff in a professional manner while providing excellent customer service as the highest priority responding to and resolving or escalating requests. Pr...

Police Employment Services Manager, (Senior Administrative Analyst), Police Admin Command

Howard County, Md

Ellicott City, MD

We are committed to workplace excellence in every area of County government. We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged! We offer competitive compensat...

Service Desk Specialist

Inserso

Washington, DC

$39.5K - $50.1K a year

Answer phones or respond to email requests and create incidents using DOJ OJPs ITSM systems (ServiceNow) and maintain them through resolution. Provide prompt and courteous customer service. Update Asset Management records for use...

Service Desk Lead

Jcd Staffing Llc

Washington, DC

$105,000 a year

U.S. citizenship is required. Ability to obtain and maintain a Public Trust clearance as required by contract. This position is onsite at designated DOJ locations based on contract requirements. Bachelor's Degree with 5+ years' re...

IT Help Desk Analyst - NAVSEA Chief Information Office

Synchron, Llc

Washington, DC

$57.8K - $73.2K a year

Active Secret Clearance. Minimum three years of IT Helpdesk experience. Possesses analytical and problem-solving skills for both technical and business-related matters. Strong communication skills. Knowledge of DoD/Navy program ma...

Service Desk Technician

Na Ali'i Consulting & Sales, Llc.

Washington, DC

$52.2K - $66.1K a year

Web Application Support: Provide technical customer support for the daily operations and training of web-based applications to customers at different levels of IT knowledge as well as different levels of seniority, from junior leg...

Help Desk Analyst

Sparibis

Washington, DC

$62K - $78.4K a year

Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaware LMS that supports training at the Navy Undersea Warfare Center (NUWC). Customer service focused with ability to...

Linux Service Desk Administrator

Bae Systems

Annapolis Junction, MD

Conduct routine system maintenance checks. Perform hardware and software installations. Assist in troubleshooting software (including applications), hardware technical issues (including peripherals) utilizing ServiceNow ticketing...

IT Help Desk Analyst

City Of Greenbelt

Greenbelt, MD

From $54,121.60 a year

401(k). Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off. Parental leave. Professional development assistance. Tuition reimbursement. Vision insurance. 8 hou...

IT Analyst, Mobility Services

Ifc Systems Corporation

Washington, DC

$71.3K - $90.2K a year

ITSMP (Mobility and Productivity Solutions) responsible for the IT Mobility and Services Centers as well as strategy, engineering, and support of iOS, Android, ChromeOS, and EMM platforms. ITSWP (Workplace Technology Solutions) re...

Service Now Business Systems Analyst

Kaizen Dynamics

Washington, DC

$90 - $100 an hour

5+ years of professional experience supporting the configuration and development of ServiceNow. 8+ years of business analysis experience. 8+ years of IT Service Management experience. Supervisory experience working with a diverse...

Analyst, Help Desk - SEDS

District Of Columbia Public Schools

Washington, DC

$61,945 - $69,876 a year

The Information Technology team provides DCPS students and staff in every school with the infrastructure, systems, and support to use technology effectively to accelerate student achievement. The Assessments team leads and support...

Business Services Intern - Policy Analyst State Examination System

Csbs

Washington, DC

Undergraduate or graduate education with a focus in business, public policy, accounting, economics, political science, or a related field. A general interest in banking, or financial services is preferred. Effective communicator,...

HYBRID - Help Desk Support Service Specialist - Senior (Contingent upon award)

Bull Bear Defense Solutions Llc

Washington, DC

$63.6K - $80.6K a year

The HD Support Service Specialist shall ensure that the service desk is responsive to end user problems. The HD Support Service Specialist shall develop a communications plan that outlines the procedures and feedback processes for...

IT Help Desk Analyst I

Servicesource Inc.

Oakton, VA

$35.2K - $44.6K a year

Set up new desktops, laptops, tablets, and smartphones; troubleshoot, repair, and upgrade existing workstations; and resolve software and hardware problems. Perform system administration duties to include setup of user accounts; c...

Service Desk Representative - 1st Shift

Kadiak, Llc

Vienna, VA

$54.2K - $68.6K a year

Providing answers to general IT-related questions. Managing the customers ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruption...

Senior Service Desk Specialist - Top Secret clearance

V2X

Springfield, VA

What You'll Do . The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service requests, and the service incidents and problems for...

Security Support Services (Accession Suitability Office) Analyst

Dawson

Arlington, VA

Use Recruiter Zone (RZ) RZ, Defense Information System for Security (DISS), iPERMS and RDMS concerning submitted, in-progress, or finalized clearances, soldier records, and travel requests.. Use DISS that all Warriors to verify fa...

Help Desk Analyst 2

Sehmi Enterprise Inc

Rockville, MD

$41K - $51.9K a year

Answer Help Desk phones and email inquiries and provide Tier 2 Support to internal users on a variety of issues. Respond to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors req...