Lead Customer jobs in New York, NY

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CUSTOMER EXPERIENCE AND HUMAN CENTERED DESIGN LEAD

Strategic Leadership and Planning: Drive development of comprehensive Customer Experience (CX) vision and service design strategy aligned with CS&Ms goals and vision. Identify and prioritize key projects or initiatives to enhance...

CompanyBiospace
AddressPlainsboro, NJ
CategoryHuman Resources
Job typeFull time
Date Posted 4 hours ago See detail

Customer Experience and Human Centered Design Lead New

Biospace

Plainsboro, NJ

Strategic Leadership and Planning: Drive development of comprehensive Customer Experience (CX) vision and service design strategy aligned with CS&Ms goals and vision. Identify and prioritize key projects or initiatives to enhance...

Voice of Customer Program Lead New

Biospace

Plainsboro, NJ

VoC Program Development: Design and implement a comprehensive VoC program, including the selection of tools and methodologies for capturing customer feedback, in alignment with business objectives. Create a roadmap for VoC initiat...

Senior Lead Customer Experience Consultant

York State Department Of Labor

New York, NY

Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...

SAP Customer Experience (CX) Journey Lead

Sap

New York, NY

Lead cross functional workshops across board areas including M&S, CS, PE, T&I organizations to develop customer journeys and services maps. Leverage human-centered design principals to create compelling experiences as applied to c...