It Service Desk jobs in North Dakota

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SERVICE DESK ANALYST I

Receiving phone calls, chats, electronic forms, and walk-up customer support. Logging Tickets & Managing workload within the ITSM Service Desk software solution. Service Request fulfillment. Incident resolution or providing work a...

CompanyDoosan Bobcat North America
AddressWest Fargo, ND
CategoryInformation Technology
SalaryJoin our team!
Job typeLong-Term
Date Posted 2 months ago See detail

Service Desk Analyst I

Doosan Bobcat North America

West Fargo, ND

Join our team!

Receiving phone calls, chats, electronic forms, and walk-up customer support. Logging Tickets & Managing workload within the ITSM Service Desk software solution. Service Request fulfillment. Incident resolution or providing work a...

Service Desk QA Team Lead

Doosan Bobcat North America

West Fargo, ND

Join our team!

Monitor and assess the quality of customer interactions across contact center channels including chat, phone, and electronic forms. Provide training and onboarding to new and existing team members in the areas of customer service,...