It Service Desk Technician jobs

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IT SERVICE DESK TECHNICIAN

Provide first-level technical support and assistance to end-users via phone, email, live chat, and our ticketing system. Deliver excellent customer service, ensuring a positive experience for all users. Troubleshoot and resolve ha...

CompanyEmpire State University
AddressNew York, United States
CategoryInformation Technology
Job typeFull Time
Date Posted 2 days ago See detail

IT Service Desk Technician

Empire State University

New York, United States

Provide first-level technical support and assistance to end-users via phone, email, live chat, and our ticketing system. Deliver excellent customer service, ensuring a positive experience for all users. Troubleshoot and resolve ha...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

IT Service Desk Technician II

United Claim Solutions Llc

Remote

$50.7K - $64.1K a year

Manage escalations for IT Service Desk team Utilize internal ticketing platform to monitor and handle IT support requests submitted by Valenz users. Assist in resolving system wide issues with O365, encryption tools, endpoint mana...

IT Service Desk Technician

Techmer Pm

Clinton, TN

$47.5K - $60.1K a year

Respond to queries over the phone, via email, or in person. Write, maintain, and implement scripts for automation. Train computer users on software and hardware on-site or remotely. Resolve technical problems with Local Area Netwo...

IT Service Desk Technician, Level 1 - Community Credit Union

Your Smartsource

Santa Cruz, CA

The ideal candidate will have solid technical knowledge / experience and be able to communicate effectively, understand the problem and explain its solution succinctly. Qualifications: At least 3 years of IT-related experience in...

IT Service Desk Technician

Leidos

Remote

$28,600 - $51,700 a year

Provides phone support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors Serves as the initial point of contact for troubleshooting...

IT Service Desk Technician

Turner Staffing Group

Winnemucca, NV

Works at the Help Desk receives Help Desk tickets and telephone calls focusing on answering computer user requests for assistance, problem solving with a goal of first call resolution, providing troubleshooting and resolving of so...

IT Service Desk Technician (#99, Honolulu)

Sullivan Family Of Companies

Honolulu, HI

From $40,000 a year

Answer end user telephone calls and emails in a prompt and professional manner. Accurately record incident information using the Service Desk ticketing system. Troubleshoot point-of-sale, application, hardware, telephone, and netw...

IT Service Desk Technician

Soleo Health Inc

Tempe, AZ

$42.8K - $54.1K a year

Competitive Wages Great Company Culture Paid Parental Leave Options 401(k) with a match Referral Bonus Annual Merit Based Increases No Weekends or Holidays! Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disabil...

IT Service Desk Technician

R.f. Macdonald Co.

Hayward, CA

Field incoming help requests from customers in a courteous and personable manner, setting priorities and escalating to an appropriate resource when necessary. Build rapport and elicit problem details from customers. Record, track,...

IT Service Desk Technician

Line Quest, Llc

Plano, TX

Provides technical support identifying, investigating, and resolving users problems with computer software and hardware for problems specific to the organizations computer networks and systems. Applies knowledge of computer soft...

IT Service Desk Technician in Jacksonville, FL at SNI Technology

Sni Companies

Jacksonville, FL

Provide first-level technical support to end-users via phone, email, chat or in-person. Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. Assist users with login/a...

IT Service Desk Specialist II-Hybrid

University Of Maryland Medical System

Columbia, MD

Under general supervision of the Manager, IT Service Management and Customer Service, provide IT technical and UMMS specific service and support in a high volume and complex hospital shared services Service Desk. Interacts with st...

IT Service Desk Specialist III-Hybrid

University Of Maryland Medical System

Columbia, MD

Under limited supervision, provide customer service support, interacting with staff in a professional manner while providing excellent customer service as the highest priority responding to and resolving or escalating requests. Pr...

IT Service Desk Support Analyst

State Of California

Sacramento, CA

Close to major freeways, light rail, and transit stops. Enclosed bicycle parking. Close to downtown shopping and restaurants. Close to the Golden 1 Center and Sutter Health Park. INFORMATION TECHNOLOGY ASSOCIATE. Job Application P...

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

IT Service Desk Specialist

Brown Technologies Inc.

Jackson, MS

Serve as the first point of contact for ERDC lab customers seeking Information Technology related assistance on the ERDC Research Network. Provide end user support for desktop and notebook systems. Interact with users daily and as...

IT Service Desk Specialist II - AFMRA

Netimpact Strategies

San Antonio, TX

Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime. Collaborate with Tier 1 support and other IT teams to escalate and address com...

IT Service Desk Specialist

Precise Systems

Crane, IN

Effective use of Help Desk tracking and ticketing system(s). Effective verbal and written communication. Maintaining professional relationship with all customers and clients in a very busy call center environment. Providing techni...

Service Desk Technician Level 3 - MSP

Valeo Networks

Phoenix, AZ

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

Service Desk Technician (hybrid, overnight shift)

Oneneck It Solutions

Gilbert, AZ

Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

IT Service Desk Support Analyst

Zoom Tan

Naples, FL

This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...

Service Desk Technician

Infopeople Corporation

Fort Myers, FL

This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...

Service Desk Technician

Interbase Corporation

Raleigh, NC

HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...

Service Desk Technician I

Wurth Industry Of North America

Birmingham, AL

Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...

Service Desk Technician

Antero Technology Services

Colorado Springs, CO

The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...