Intake Team jobs in New York, NY

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REG E INTAKE TEAM CALL MONITORING ANALYST

Monitor and evaluate recorded customer call on a regular cadence to assess the quality of customer service provided by representatives. Conduct detailed reviews of both incoming and outgoing recorded calls to ensure compliance wit...

CompanyApple Bank For Savings
AddressNew York, NY
CategoryInformation Technology
Salary$75,000 - $95,000 a year
Job typeFull-time
Date Posted a month ago See detail

Reg E Intake Team Call Monitoring Analyst

Apple Bank For Savings

New York, NY

$75,000 - $95,000 a year

Monitor and evaluate recorded customer call on a regular cadence to assess the quality of customer service provided by representatives. Conduct detailed reviews of both incoming and outgoing recorded calls to ensure compliance wit...