Healthcare Call Center jobs in Mercer, NJ

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CALL CENTER LEAD

Manage day-to-day operations of the Call Center, including staff scheduling, call volume forecasting, and resource allocation. Train, coach, and mentor Call Center representatives and supervisors, ensuring a high standard of custo...

CompanyEast Coast Facilities, Inc.
AddressTrenton, NJ
CategoryInformation Technology
Job typeOther
Date Posted 2 months ago See detail

Call Center Lead

East Coast Facilities, Inc.

Trenton, NJ

Manage day-to-day operations of the Call Center, including staff scheduling, call volume forecasting, and resource allocation. Train, coach, and mentor Call Center representatives and supervisors, ensuring a high standard of custo...