Full-Time Global Service Desk jobs in Houston, TX

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SERVICE DESK AGENT

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

CompanyContact Government Services, Llc
AddressHouston, TX
CategoryInformation Technology
Salary$53.7K - $68K a year
Job typeFull-time
Date Posted yesterday See detail

Service Desk Agent

Contact Government Services, Llc

Houston, TX

$53.7K - $68K a year

Handle Tier 1 Service Desk escalations through tickets, chat, email, or phone. Follow up on outstanding requests and ensure timely resolution. Create accounts and configure hardware as part of on-boarding process. Support mobility...

Service Desk Coordinator

The Menninger Clinic

Houston, TX

$44.5K - $56.3K a year

Work with customers for all calls, emails, and walk up requests Clearly, thoroughly and accurately document all pertinent information, including full details of the nature of the problem or request, categorization, prioritization...

Senior Helpdesk Analyst (Global Business Services)

Engie

Houston, TX

$84,000 - $128,800 a year

Bachelors degree in business administration, computer science, information systems or related frilled or equivalent combination of education and experience A minimum of five (5) years of experience servicing/ supporting personal...

IT Manager, Cloud Infrastructure & Operations- Global Business Services

Engie

Houston, TX

$117,600 - $172,500 a year

Manage proactive system and process improvement through regular review of KPIs, chronic system issues, and escalation tickets. Coordinate with various teams to ensure seamless project delivery, develop IT infrastructure operations...