Escalation Specialist jobs

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MEMBER SERVICES ESCALATION SPECIALIST

Manage assigned casework of escalated member interactions and/or complaints in Microsoft Dynamics and other systems by reviewing account history, notes and documentation and providing members with the appropriate follow-up. Handle...

CompanyAmetros Financial Corporation
AddressRemote
CategoryHuman Resources
Salary$24 - $27 an hour
Job typeFull-time
Date Posted 2 weeks ago See detail

Member Services Escalation Specialist

Ametros Financial Corporation

Remote

$24 - $27 an hour

Manage assigned casework of escalated member interactions and/or complaints in Microsoft Dynamics and other systems by reviewing account history, notes and documentation and providing members with the appropriate follow-up. Handle...

Sr. Customer Experience Escalation Specialist

Belk

Charlotte, NC

Works daily with the Belk's BPO (business processing outsourcer) agents and the management team. Partners with the Store Fulfillment team to better serve customers, resolve issues, reduce customer appeasements and drive sales. Res...

Sr. Customer Experience Escalation Specialist

Belk, Inc. & Belk Ecommerce Llc

Charlotte, NC

Works daily with the Belk's BPO (business processing outsourcer) agents and the management team. Partners with the Store Fulfillment team to better serve customers, resolve issues, reduce customer appeasements and drive sales. Res...

High Priority Escalations Specialist, Global Risk Operations (NA)

Meta

Austin, TX

$97,000 - $139,000 a year

Review and investigate High Priority Escalations across Metas family of apps and respond to sensitive inquiries. Investigate and resolve content and ad issues that are reported on META products including but not limited to graphi...

Escalations Specialist

3 Day Blinds

Riverside, CA

Provide high caliber support to our sales team of Design Consultants and Installers. Answer questions and resolve inquiries from our valued clients related to product, warranty, installation, parts & repairs. Provide valuable insi...

Escalations Specialist (Executive Communications)

Rippling

Remote

$69,000 - $120,750 a year

Be our customers point person: Own end-to-end management of Ripplings customer escalations, ranging from high profile incidents to complex cross-product escalations. Instill trust while serving as the customers single point of...

Banking Escalations Specialist (Hybrid)

Teksystems

Saint Paul, MN

The right candidate will be able to review and then critically research and resolve the customers complaint. Complaints are coming into the bank from a variety of areas. Examples are Credit Card, Checking, Business or Consumer dep...

Escalations Specialist

3 Day Blinds

Fresno, CA

Provide high caliber support to our sales team of Design Consultants and Installers. Answer questions and resolve inquiries from our valued clients related to product, warranty, installation, parts & repairs. Provide valuable insi...

Escalations Specialist

Rippling

San Francisco, CA

$69,000 - $120,750 a year

Be our customers point person: Own end-to-end management of Ripplings customer escalations, ranging from high profile incidents to complex cross-product escalations. Instill trust while serving as the customers single point of...

Resolution Specialist, Customer Escalations

Sam's Club

Bentonville, AR

From $19 an hour

6 months experience in de-escalating highly escalated and sensitive customer issues Ability to multitask difficult situations Technical capabilities/basic internet laptop troubleshooting. The ability to adapt to changes without no...

Senior Pharmacy Resolution Specialist - Call Center Escalations

Centene Pharmacy Services

Tampa, FL

$18.27 - $31.10 an hour

Takes member/prescriber/pharmacist inquiry calls for benefit questions including prior authorization requests. Offers options including submission of a prior authorization request. Thoroughly researches issues and takes appropriat...

(Bilingual - Spanish/English) Resolution Specialist, Customer Escalations, Contact Center

Sam's Club

Bentonville, AR

Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting a...

Customer Support Specialist, Internal Escalations (Inbound Phone)

Uber

Chicago, IL

$26.50 an hour

Resolve high volume of customer contacts through various support modalities which may include inbound and outbound calls, email, chat, and tickets Investigate case details to determine the root cause of issues Learn and master mul...