Engineer Technical Support jobs in Alpharetta, GA

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TECHNICAL SUPPORT SPECIALIST

Intake and resolve customer support requests/calls/emails/chats Become an export in the Protractor software Document cases within the assigned CRM Utilize remote access tools to dial in and help fix customer issues Ability to flou...

CompanyProtractor Software Inc
AddressRemote
CategoryInformation Technology
Salary$53.4K - $67.6K a year
Job typeFull-time
Date Posted 2 months ago See detail

Technical Support Specialist

Protractor Software Inc

Remote

$53.4K - $67.6K a year

Intake and resolve customer support requests/calls/emails/chats Become an export in the Protractor software Document cases within the assigned CRM Utilize remote access tools to dial in and help fix customer issues Ability to flou...

Technical Support Specialist

Kojo

Remote

$65,000 - $80,000 a year

Answering and resolving customer-reported issues or questions from inbound chat and email within designated SLAs Solving technical issues that arise and resolving more complex issues or bugs, when possible, in collaboration with Q...

(Evenings Preferred)Entry Level Technical Support 100% WORK FROM HOME + Benefits

Onesupport

Alabama, United States

$12 an hour

401(k). 401(k) matching. Dental insurance. Health insurance. On-the-job training. Paid time off. Referral program. Vision insurance. Work FROM HOME. No experience needed. Day shift. Evening shift. Every weekend. Weekends as needed...

Technical Support Representative *100% Remote*

Arsenault

Chicago, IL

Deliver service and support to end-users using and operating PSMs VOIP phone software, via remote connection or over the Internet. Interact with customers to provide and process information in response to inquiries, concerns, and...

Systems Engineer - Technical Consultant

Deloitte Us

Virginia, United States

Responsible for overseeing the maintenance and security of client computer systems and applications across all networks, providing reliable, high availability services and optimizing server infrastructure to achieve high performan...

Process Engineer/Technical Operations Engineer

General Motors

Michigan, United States

Conduct appropriate checks and tests, and communicate evaluation of results. Recommend and implement continuous improvements in problem areas. Responsible for diagnosis of equipment malfunctions as well as planned maintenance acti...

Technical Support Specialist - Utah

Degreed

Remote

$46.8K - $59.3K a year

Provide Technical Support to Degreed clients via phone, email, and/or chat platforms; work with end-users to diagnose and resolve routine technical software issues quickly and efficiently. Track and document all technical issues a...

Technical Support Developer

Lifted Logic

Overland Park, KS

$50,000 - $70,000 a year

Serve as the primary point of contact for support-related tasks and questions, ensuring efficient resolution of issues. Conduct quality assurance testing and undertake tasks required for website launches and pre-launch checks. Inv...

Technical Support Specialist

Ispn

Missouri, United States

$15 - $16 an hour

Employees will be in a high-volume queue taking calls from end users for a wide variety of issues. Employees will perform all training and job duties from your own personal dwelling / work space. Positions start at $15.00/hr (pay...

Technical Support Specialist

Gbs Benefits

Utah, United States

$22 an hour

401(k). Dental insurance. Health insurance. Life insurance. Paid time off. Parental leave. Vision insurance. Monday to Friday....

Technical Support Operations Specialist

Keller Williams Realty

Remote

3+ years of Zendesk administration experience with in-depth knowledge of the platforms functionality across Support, Chat, Voice, Explore, Guide, and API/app Integrations. Advanced knowledge of customer service technology systems...

Technical Support Specialist

Vertex Solutions

Wichita Falls, TX

From $24 an hour

Provide Technical Support for on-site operations at Sheppard AFB in support of a complex project. Perform installation and provide Technical Support for VR/MR Training Devices supporting UPT. Coordinate all logistics/requirements...

Sr. Technical Support Specialist II

Poll Everywhere

Remote

$70,000 - $88,000 a year

Lead with empathy in customer support interactions, fostering positive relationships and enhancing customer satisfaction. Ability to multi-task, effectively working through email, phone, and the occasional chat. Additional support...

Technical Support Specialist II – Quality Assurance

Accretive Technology Group

Remote

$80,000 - $100,000 a year

Collaborate closely with Product and Engineering teams to test new features and enhancements to existing products. Investigate, validate, and escalate root causes of urgent production issues using a variety of tools and dashboards...

Technical Support Representative III

Supportninja

Remote

$19 an hour

Provide advanced Technical Support to customers who are experiencing complex technical issues with their products or services while delivering excellent customer service Identify and troubleshoot advanced technical problems, and p...

Technical Support Liaison

Wilson Language Training

Remote

$50,000 - $65,000 a year

Acts as a communication bridge between Technical Support and Technical Development to ensure that information such as technical issues, end user feedback, and release notes is communicated appropriately. Ability to build and maint...

Technical Support Manager

Biziq

Remote

$55,000 - $70,000 a year

Technical Support Management: Lead and mentor various teams providing guidance, training, and performance feedback to ensure the delivery of high-quality support services. Ecommerce shopping cart testing and QA: Obtain a functiona...

Principal Technical Support Specialist-CyberSecurity Sales(ArcSight Product)

Opentext

Remote

$140,000 - $150,000 a year

Partner with the customer to establish a strategic roadmap for ArcSight product deployment, upgrade and potential expansion. Ability to design, discuss and drive reference architectures. Create, document and implement ArcSight bes...

Ccorp Technical Support Analyst

Aflac

Georgia, United States

$50.2K - $63.5K a year

The Company: CommunicorpThe Location:GA, USThe Division: Shared Services CommunicorpJob Id: 6120Ccorp Technical Support AnalystApply Now...

Operations Engineer Technical Specialist

Peraton

Reston, VA

$112,000 - $179,000 a year

BS in Engineering, Computer Science, Information Systems, Math, or related scientific or technical disciplineOR 4 years of additional experience in lieu of BS Requires 10 to 12 years with BS/BA or 8 to 10 years with MS/MA or 5 to...

Technical Support Specialist

Connect America

United States

Support remotely sales, field technicians, dealers, and Senior Living customers installation/replacement regarding Lifeline integrated resident safety systems, hardware, and software products. Maintain technical and product know...

Strength Engineer - Support Equipment (Associate or Mid-Level)

Boeing

Missouri, United States

$79.9K - $101K a year

Supports proposal preparation and new business development efforts. Trains and coaches others. Works under general direction. Provide strength input and recommendations for new 3-D engineering layouts, 3-D models, designs / drawin...

Technical Support Representative

Coverttrack

Remote

$22 - $25 an hour

Deliver excellent customer service and support to end-users Handle customer Technical Support cases through phone, chat, and email submission Technically proficient and skilled in the creation and handling of Tier I and II product...

Product Technical Support Specialist

Tsi Incorporated

Minnesota, United States

$59.4K - $75.2K a year

Provide pre- and post-sales technical and applications advice to customers, sales personnel and representatives/distributors via phone, fax, email, or skype. Maintain knowledge of current and obsoleted products and assist end-user...

Associate, Customer Intelligence (ATM Technical Support)

Oriental Bank In San Juan

San Juan, PR

$43.6K - $55.3K a year

Responsible of the monitoring of the self-service stations, network, products, services and related systems. Provide immediate response and first level Technical Support to each self-service station alert in order to restore the s...

System Administrator & Technical Support Specialist

Opta Group Llc

New York, United States

PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization. CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service. SAFETY: Providin...

Technical Support Specialist (Internal Trainer)

Nuss Truck & Equipment

Minnesota, United States

$42.5K - $53.8K a year

Develop positive relationships and trust within the dealership leadership, all levels of Service Technicians, customers, Mack/Volvo and other supplier staff. Provide repair information, diagnostic guidance and high-quality problem...

Technical Support Representative MIP

Community Brands

Remote - Oregon, United States

Deliver exceptional customer service that inspires trust and confidence by showing empathy, knowledge, and professionalism. Assist on-premise customer's with technical issues during and after product installation by troubleshootin...

On-site Technical Support

Ostechnical

Placentia, CA

Provide timely helpdesk support, resolving technical issues for team members. Guide enrollment in Duo multifactor authentication and address related concerns. Assist in setting up new email accounts and provide access instructions...

Technical Support Analyst

Bon Appetit Danish, Inc.

California, United States

: Under close supervision of the IT Manager, using established procedures, provides a full range of Technical Support services in information technology including onsite Technical Support, analysis, diagnosis and resolution of i...