Desk Support jobs
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IT HELP DESK SUPPORT - LEVEL I
Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...
| Company | K2 Staffing |
|---|---|
| Address | Bellevue, WA |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | just now See detail |
IT Help Desk Support - Level I New
K2 Staffing
Bellevue, WA
Front line defense with customers calling in with technical issues. Ability to properly hand calls off to more experienced technicians when needed. Following tickets through the process until closure.. Password resets. IP Phone s...
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Help Desk Support II New
Mantech International Corporation
Edwards, CA
Serving as an advanced point of contact for customers seeking technical assistance over the phone or email. Possessing familiarity with the Knowledge Management database, ITIL processes, and service delivery, capturing and impleme...
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Help Desk Support (Level 1) New
Addison Group
Houston, TX
Resetting and managing user passwords in accordance with security protocols. Assisting users with password-related issues and providing guidance on password best practices. Installing and configuring printers for network and loca...
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Tier 1 Help Desk Support (on-site) New
Fyi-For Your Information, Inc.
Leawood, KS
Provide Tier 1 support and incident resolution. Provide Tier 2 solutions with assistance. Escalate incidents to higher Tier II or III when all Tier I capabilities or solutions have been exhausted. Document incident status and solu...
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Help Desk Support I New
Mantech International Corporation
Edwards, CA
2 years of related experience. HS Degree. 2 years of position-specific relevant experience. DoD 8570.01-m IAT Level II Certification. DoD 8570.01-m IAT Level II Certification. TS. Must be able to remain in a stationary position 50...
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IT Service Desk Support Analyst New
Zoom Tan
Naples, FL
This position will work closely with end-users by providing problem resolution of their technology-related issues. You'll work in a rapidly growing company with exciting and aggressive advancement opportunities. Employees are offe...
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Service Desk Support Analyst New
Frontline Managed Services
Saint Louis, MO
You will also need to have strong problem-solving skills and be able to think on your feet.As a member of the Service Desk Team, you will be the first point of contact for clients experiencing technical issues. You will use a vari...
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Part-Time Help Desk Support Specialist New
Edray
Charlotte, NC
Currently pursuing or recently completed a degree in Information Technology. Computer Science. or a related field. Strong passion for technology and a desire to learn and grow in IT. Excellent communication and interpersonal skill...
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Help Desk Support Technican New
Maverc Technologies
Cape Coral, FL
Provide computer and user support including, but not limited to, installation and configuration of hardware and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve tickets as assig...
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Oracle Help Desk Support General - SECRET Clearance - Virginia Beach - Onsite New
Bizfirst
Virginia Beach, VA
Provide Tier 1 helpDesk Support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.. Manage access requirements for Oracle Federal Financials, ensuring provisionin...
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Help Desk Support Specialist II New
Athena Technology Group, Inc.
Norfolk, VA
Relies on extensive experience and judgment to plan and accomplish goals. May lead and direct the work of others. Serves as the initial DIO point of contact for troubleshooting hardware and software problems. Responds to end-user...
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Help Desk Support Specialist - Tier III - Top Secret - SCI Clearance Required New
Highlight Technologies
Suitland, MD
Tier I and Tier II support. Work with all of the stakeholders in this program to provide and support a product that meets the mission needs. Provide prompt and professional problem solving to USCG system users and stakeholders. Ac...
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Help Desk Support III New
Aditi Consulting
Deerfield, IL
Manage the registration and reporting process for all Lab visits. Work with the partners on the customer experience and needed assets for visits. Assist with and lead guests through site tours. Coordinate with Marketing and Facili...
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Help Desk Support I New
Cherokee Federal
Gainesville, FL
Receives customer assistance requests, log requests into tracking system, and assign, plan, and schedule tasks. Tests, integrates, and maintains project specific hardware and software in a multi-platform Local Area Network (LAN) o...
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Help Desk Support Specialist New
The Intermed Group
Alachua, FL
Providing customers, a first point of contact through our helpdesk via phone, email, or ticket. Delight our Clients with a Friendly, Quick, and Helpful Experience. Provide the Client with basic remote troubleshooting. Use our Tick...
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Help Desk Support Specialist New
Dobbs Defense Solutions
Columbia, MD
Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...
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Help Desk Support Analyst I New
Park Place Technologies
Atlanta, GA
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
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Help Desk Support Analyst I New
Park Place Technologies
Charlotte, NC
This position acts as a liaison between end-users, developers, IT, consultants and other organizations in the analysis, design, configuration, testing and maintenance of Service Management systems.What youll be doing: Provides c...
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End User - Help Desk Support New
Bct Llc
Columbia, MD
Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...
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Help Desk Support Technician New
Decisionpoint | Cortek
Baltimore, MD
The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...
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Help Desk Support - Inter New
Artech
San Francisco, CA
Responsibilities:Provide application support through remote access tools to resolve internal end user issuesMonitor and respond quickly and effectively to calls or chats received to the *** Service DeskInteract with end users via...
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Jr Computer Technician/Desk-side Support New
Rms Computer Corporation
Everett, WA
Jr Computer Technician/Desk-Side SupportRate $17/hrOur client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment...
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Web Development Support Desk Associate New
Bell Media
Birmingham, AL
Provides professional support in a high-touch, customer-facing environment. Responds quickly to support requests and manages these requests in the Help Desk ticketing system as they progress towards resolution. Maintains confident...
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Service Desk & EUC Support Technician New
Excell
Salt Lake City, UT
Provide business user / desktop / laptop support. Provide help line support. Take phone calls from the client users. Attend to calls on Service Desk hotline. Resolve desktop hardware and software issues of client users. Perform de...
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Help Desk / Desktop Support - Asset Management New
Arthur Grand Technologies
San Antonio, TX
Investigate, locate, and retrieve lost or unreturned assets using available systems. Communicate with customers on the status of IT Inventory request tickets. Resolve work orders or assign to Warehouse staff for processing. Mainta...
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Help Desk Level 2 Support Specialist New
Scheck Hillel Community School
North Miami Beach, FL
Windows 10. Windows Server 2016 or newer. Active Directory. Office365. Excel. Networking and TCP/IP. Mac OSX Catalina and newer. Printers. SmartBoards. Chromebooks. Mosyle or other MDM. Linux. VMware. Python. PowerShell. Google IT...
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Senior Associate, Global Partner Support - Tech Help Desk New
Wayfair
Boston, MA
Provide support and guidance to supplier-facing teams at Wayfair for bugs and issues related to the Add-to-Cart functionality on site. Diagnose and troubleshoot complex issues and provide appropriate solutions to triage reported p...
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Tier III Application Support Help Desk New
Dane Llc
Arlington, VA
Must have problem-solving skills and be capable of breaking down complex situations to discover and resolve root causes; this applies to both technical issues and process issues. Good communication skills both verbal and written w...
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Help Desk / Technical Support New
Eon Applications, Inc.
McKinney, TX
Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...
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IT Help Desk - Tier 1 Onsite Support Positions (WGLS) New
Netops Consulting Llc
Cleveland, OH
We have 1st Shift positions open currently in Chesterland, OHPay will be commensurate with qualifications and experience.These are onsite positions - No full-time remote optionNetOps Tier 1 Technician (T1) - On-site Description:Th...
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