Customer Support Manager jobs in San Francisco, CA

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PRODUCT PROGRAM MANAGER, CUSTOMER SUPPORT

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

CompanyMeta
AddressMenlo Park, CA
CategoryInformation Technology
Salary$186,000 - $253,000 a year
Date Posted 2 months ago See detail

Product Program Manager, Customer Support

Meta

Menlo Park, CA

$186,000 - $253,000 a year

Responsible for managing multiple Support programs using agile best practices. This includes planning, coordinating with cross functional teams, tracking status and reporting, communicating to the project team and key stakeholders...

Product Marketing Manager - Customer Identity Cloud

Okta

San Francisco, CA

$130K - $165K a year

Develop and implement use case and product messaging and positioning for Okta's Customer Identity Cloud; working cross-functionally to execute. Champion product positioning, strategic technology and channel partner engagement, dev...

Senior Manager - Security and Compliance Customer Trust

Salesforce, Inc.

San Francisco, CA

Host and lead complex customer security reviews from Salesforce customers and prospect customers in the AMER/LACA region. Present Security and Compliance related topics to customers at the Salesforce Innovation Center (SIC) as wel...

Product Manager, Growth (New Customer Onboarding)

Upwork

San Francisco, CA

Drive user engagement and downstream business metrics by identifying key user segments and optimizing their onboarding experiences on Upwork. Work closely and collaborate with cross-functional teams including engineering, design,...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...