Customer Service Team Lead jobs in Utah

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CUSTOMER SERVICE TEAM LEAD (HYBRID)

Manage metrics, performance criteria, policies and procedures to improve representative's productivity. Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensur...

CompanyEnova International
AddressSouth Jordan, UT
CategoryInformation Technology
Date Posted 7 days ago See detail

Customer Service Team Lead (Hybrid)

Enova International

South Jordan, UT

Manage metrics, performance criteria, policies and procedures to improve representative's productivity. Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensur...