Customer Insight jobs

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CUSTOMER INSIGHTS ANALYST- FLEXIBLE LOCATION

Develop research methodologies tailored to address specific business questions and objectives.. Design surveys, customer interviews, focus groups, and usability studies to gather qualitative and quantitative data.. Utilize tools s...

CompanyUnited Parcel Service
AddressAlpharetta, GA
CategoryInformation Technology
Date Posted a week ago See detail

Customer Insights Analyst- Flexible Location

United Parcel Service

Alpharetta, GA

Develop research methodologies tailored to address specific business questions and objectives.. Design surveys, customer interviews, focus groups, and usability studies to gather qualitative and quantitative data.. Utilize tools s...

Director of Customer & Partner Experience(CPX) Strategy & Insights

Workiva

Remote

$167,000 - $284,000 a year

Develop and lead CPXs analytics & Insights strategy, ensuring a thoughtful and effective approach to how we measure and improve our operational capabilities Actively partner with senior stakeholders to deliver actionable insights...

Analyst, Customer Insights

Tractor Supply Company

Brentwood, TN

$80.3K - $102K a year

Develop and design both quantitative and qualitative research studies (surveys and discussion guides). Oversee end-to-end execution of research studies. Manage external agencies for the execution of research projects. Work collabo...

Customer Insights Analyst-Remote

Bright Horizons Family Solutions

Newton, MA

$60,000 - $65,000 a year

Owns customer experience survey reporting and analysis through creation and maintenance of results dashboards, reporting, and one-off analyses for multiple service lines Acts as a research/analysis subject matter expert and resour...

Senior Customer Insights Researcher

Delta Dental Of Washington

Seattle, WA

Work closely with product, marketing, provider relations and sales teams, as well as other researchers, to identify high impact projects, triage requests and negotiate scope, timing, and deliverables. Design and implement end-to-e...

Customer Insights Sr Analyst - In Office

Lowe's

Mooresville, NC

Works with Sr. Manager on the end-to-end management of our VOC program. This includes designing, constructing, distributing, and reporting on surveys to gather customer feedback. Alongside the Sr. Manager, utilize best practices t...

VP, Customer Insights & Analytics

Advantage Solutions

Saint Louis, MO

Strategic Leadership: Develop and execute a comprehensive insights and analytics strategy that aligns with and supports the company's overall business objectives. Lead cross-functional teams in the development of advanced analytic...

Sr. Researcher, Customer Insights

Prizepicks

Atlanta, GA

$91.1K - $115K a year

Conduct qualitative and competitive research (IDIs, ethnographies, content analysis, competitive assessments) aligned with our Customer Insights strategy. Analyze diverse qualitative data (social media, tickets, surveys, feedback)...

Market Research & Customer Insights Manager

Protos Security, Llc

Remote

$71.2K - $90.2K a year

Manage the Market Research and feedback program end-to-end, from understanding research objectives, selecting the appropriate methodology, managing survey platforms, and sharing insights/recommendations with stakeholders and execu...

Associate Director - Global Deep Customer Insights (Leapfrog)

Gilead Sciences, Inc.

Parsippany, NJ

Delivering Custom Analytics using Secondary data ranging from Treatment behaviors/ prescription data, email, call and other engagement data to understand customer behavior from multiple perspectives including content and channel p...

Customer Insight Specialist

Evertec

San Juan, PR

$31.4K - $39.8K a year

Preparation and analysis of surveys. Deep data analysis of results to give presentations and recommendations. Teach other departments customer best practices and survey recommendations. Constant research on customer best practice...

Director, Customer Data & Insights

Biogen

Cambridge, MA

$154K - $195K a year

Lead and manage the relationship with Franchise Leadership Team Drive insights agenda: Scope, lead, and deliver cross-functional projects across core insights functions, including market research, forecasting support, competitive...

Senior Manager, Customer Performance Insights

Amex

New York, NY

$80,000 - $155,000 a year

Leading the development of a connected, scalable enterprise customer sentiment measurement program that will enable AXP marketers to understand the effectiveness of our products, services and marketing, including (but not limited...

Customer Data Insights Analyst

Ford

Dearborn, MI

Support and develop dashboards and reporting to streamline customer enablement and success initiatives through performing regular material audits between various systems to facilitate standardization and process alignment. Produce...

Voice of Customer/CX Insights Senior Researcher

Munich Re

Hartford, CT

Bachelors' degree in business, marketing, economics or related field is required. Masters' degree or equivalent in business, market research, statistics, economics or related field a plus. 5+ years' experience in conducting qualit...

Sr. Manager, Customer Analytics & Insights (REMOTE)

Foot Locker

New York, NY

$120,000 - $165,000 a year

Lead global Customer Analytics and insights including overseeing enterprise customer health/ development tracking, Acquisition and Retention tracking/forecasting, Vendor/Brand shopper intelligence, customer segment profiling, mark...