Customer Experience Strategy jobs in New York, NY

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SAP CUSTOMER EXPERIENCE (CX) JOURNEY LEAD

Lead cross functional workshops across board areas including M&S, CS, PE, T&I organizations to develop customer journeys and services maps. Leverage human-centered design principals to create compelling experiences as applied to c...

CompanySap
AddressNew York, NY
CategoryInformation Technology
Job typeRegular Full Time
Date Posted a week ago See detail

SAP Customer Experience (CX) Journey Lead

Sap

New York, NY

Lead cross functional workshops across board areas including M&S, CS, PE, T&I organizations to develop customer journeys and services maps. Leverage human-centered design principals to create compelling experiences as applied to c...

Senior, Consumer Insights - Customer Experience

Macy’s

New York, NY

$102,960 - $171,600 a year

Lead strategic customer research, utilizing CX Feedback, NPD market share data, or primary research. Own CX measurement and provide strategic support for large-scale and cross-domain initiatives. This involves leveraging data and...

Senior Lead Customer Experience Consultant

York State Department Of Labor

New York, NY

Passionate about Customer Experience; a CX thought leader that can help drive customer centricity into everything we do. Adept at developing relationships, navigating large organizations, and gaining stakeholder buy-in. Comfortabl...

Retail Customer Experience Coordinator

Tj Maxx

New York, NY

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

Customer Experience Representative

Ttec

New York, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

Customer Experience Business Intelligence Intern (Summer 2024)

Pair Eyewear

New York, NY

Drive continuous improvement and serve as creative problem solver for the organization which directly supports the Pair customer journey. Conduct routine reporting (daily, weekly, monthly) as well as various ad hoc analysis to hel...

Intern - Customer Experience

York State Department Of Labor

New York, NY

Serve on the customer journey team and provide input to different processes to improve the Customer Experience. . Assist the Customer Experience team in analyzing and reporting on the voice of the customer surveys. Provide feedb...

Manager Customer Experience

Resorts World New York

South Ozone Park, NY

Execute slot tournaments to maximize guest engagement when programmed. Initiate the contract review process with multiple vendors and external stakeholders and ensures that all legal and insurance documentation has been reviewed a...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - no experience required

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - Unlimited Earning Potential & no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Services Representative (Benefits) - no experience necessary

Pix11

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Experience Design Director - Strategy, Digital & Innovation

Wells Fargo

New York, NY

Set the vision and direction and raise the bar for the work.. Have a strong point of view on visual design and content design.. Be hands on designing UX and UI in Figma . Implement strategies in a complex ecosystem, as well as the...

Hybrid Customer Representative (Insurance) - No Experience Required

Hire-Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Representative (Benefits) - No Experience Required

Hire Standard Staffing

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Hybrid Customer Representative (Insurance) - No Experience Required

Hss

New York, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

Customer Experience Manager

Ikea

Elizabeth, NJ

What you'll need to haveMinimum Years of Experience: 7 Previous retail experience required. Previous management and leadership of large teams or groups required. Proven track record with developing high level leaders Previous...

Customer Experience Coor -Marshalls Route 17s Paramus

Marshalls

Paramus, NJ

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

Customer Experience Coor

Tj Maxx

Westwood, NJ

Creates a positive internal and external Customer Experience. Promotes a culture of honesty and integrity; maintains confidentiality. Takes an active role in training and mentoring Associates on front end principles. Trains and co...

Customer Service Manager, Airport Customer Experience

American Airlines

Newark, NJ

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...