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SENIOR OPERATIONS CONTACT CENTER ENGINEER

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

CompanyKoin
AddressGresham, OR
CategoryInformation Technology
Job typePermanent
Date Posted 2 months ago See detail

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

Business Analyst (Contact Center)

V R Della Infotech Inc

Rahway, NJ

Position 1:Title: Sr. Business AnalystLocation: Upper Gwynedd, PA and/or Rahway, NJ(Must be onsite PA in for 2 days a week)Duration: 12 monthsA Sr. Business Analyst for the Contact Center for Headquarter SalesFor Adverse EventsNee...

Team Leader (FHA Mortgage Contact Center)

Leidos

Albuquerque, NM

Coordinate and lead employee training programs. Provide ongoing performance monitoring, mentoring, and coaching.. Provide subject matter expertise to the team on Federal Housing Administration (FHA) policies and procedures.. Assis...

WFH Contact Center

Adecco

Olin, NC

$13.50/Hour

Candidates must meet the following requirements to be considered for Call Center Associate jobs: At least 1 year of experience High school diploma or GED Friendly, empathetic & professionalWhat's i...

Call Center Agent - Guided Insurance Solutions

Baldwin Risk Partners

Charlotte, NC

Handle inbound calls and make outbound calls to leads, consult with customers on their insurance needs and match the correct coverages, products and benefits to convert leads into customers. We provide all of your leads. Assesses...

Call Center Agent - Guided Insurance Solutions

Guided Insurance Solutions

Charlotte, NC

Handle inbound calls and make outbound calls to leads, consult with customers on their insurance needs and match the correct coverages, products and benefits to convert leads into customers. We provide all of your leads. Assesses...

Call Center Agent - Transplant Admin

Houston Methodist Hospital

Houston, TX

$33.7K - $42.7K a year

Promotes a positive work environment and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the department by actively communicating and reporting pertinent...

Call Center Agent- Provisional Appointment* Payroll experience.

Nyc Health + Hospitals

Bronx, NY

$43,728 - $52,287 a year

Provide professional and quality customer service to employees through adherence to the departments scripts, and in compliance with corporate policies and procedures. Use Cisco-Finesse VoIP application to manage inbound and outbo...

Call Center Agent

Sports Medicine North

Peabody, MA

$34.8K - $44K a year

Provide excellent customer service. Registering and scheduling patients, data entry of demographics and insurance information Verify patient insurance and referrals available. Manage calls from patients requiring medical care and...

Contact Center Assistant Manager (Suwanee, GA)

Vystar Credit Union

Georgia, United States

$38.7K - $49K a year

Coaches, counsels, mentors, develops and evaluates performance for a team of specialist to achieve expert customer service levels and achieve department goals. Gives continuous feedback to ensure employee is meeting goals. Ability...

Call Center Agent

Alphaforce Technology Solutions

Phoenix, AZ

$20 an hour

Answering incoming phone calls in a fast-paced environment.. Resolving Tier 1 level issues: Reviewing taxpayer accounts. Verifying, gathering and simultaneously updating key information. Educating taxpayers of online resources and...

Call Center Service Agent - Part Time

American Red Cross

Tucson, AZ

$15.50 per hour

Contact blood donors by telephone using a dialer system to recruit for blood donation. Use information from multiple computer systems simultaneously to target appropriate blood drives for donor, update donor records as needed and...